Metrics (2006–07)

Following is a brief snapshot of the resources, transactions, and miscellaneous items that Information Services has supported at the University of Richmond in the 2006-2007 academic year...  

Campus Resources

Web

• 131,368,797 total "hits" on www.richmond.edu
• 11,764,533 total page views on www.richmond.edu
• 4,018,985 total visits to www.richmond.edu
• 80,000 total University web pages
• 4,995 student & student organizational web accounts
• 650 faculty & staff web accounts
• 185 iSpin web Editors
• 125 unique University web sites

Telecommunication,  Media Support Services & User Services

• 26,162,530 telephone calls completed
• 27,206 Help Desk tickets generated
• 6,770 voicemail boxes managed
• 6,758 technology assets managed
• 3,843 telephones supported
• 750 campus computers replaced
• 593 technology purchases processed
• 345 hard drives failed
• 332 viruses removed from infected computers
• 158 classrooms/learning spaces (99 have projection systems & computer; 100% wireless)
• • 84% of all registered devices are Windows, 16% are Apple
  • 58 "game" devices (Xbox, PS2, etc) registered

Systems & Networks

• 215,749,451 rows of data in a single Banner database
• 60,146 system alerts (pager and e-mail notifications)
• 11,000 nodes on our Cisco wired network
• 3,095 wireless devices registered by students
• 2,639 wired devices registered by students
• 740 Banner users
• 592 Cisco wireless access points managed
• 253 Banner users trained in over 72 classes
• 204 servers managed (12 are "virtual")
• 49 GB (size of a single Banner database)
• 41 Oracle databases (total of 544 GB) managed
• 18 Oracle application servers managed
• 7 Banner databases managed

Center for Teaching, Learning & Technology

• 1526 technology training video tutorials viewed on VTC
• 865 computers operated in 14 lab/classroom/public areas
• 646 Academic classes in Blackboard - Fall 2006
• 132 class participants in fall term technology training classes
• 114 iPods used in iPod Grant classes.

Daily Transactions

• 10,477,654 attacks blocked by the Internet firewall
• 180,000 email messages (inbound/outbound)
• 36,326 LDAP searches performed
• 19,177 e-mail viruses blocked
• 501 Banner jobs run
• 153 server backups
• 93 MB log file for http://www.richmond.edu/
• 70 MB log file for oncampus.richmond.edu