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Information Services
28 Westhampton Way
Jepson Hall G12
Richmond, Virginia 23173

IT Help Desk: (804) 287-6400

Telecom & Multimedia Support: (804) 287-6500

Administrative Office: (804) 289-8652

Information Services Administration

Keith W. McIntosh

VP & Chief Information Officer

804.289.8771

Melody Kimball Wilson

Assistant to VP

804.289.8467

Security

Vacant Position

Director of Information Security

Systems and Networks

Troy Boroughs

Asst. VP, Systems & Networks

804.289.8676

Fred Hagemeister

Research Analyst

804.287.6689

Network Services

Greg Miller

Manager, Network Services

804.289.8546

Steve Zinski

Sr. Network Programmer

804.289.8773

Derek Toro

Sr. Network Programmer

804.287.6417

Mike Scioscia

Sr. Network Specialist

804.287.6056

Alison Harvey

Sr. Network Specialist

804.287.6403

Jason Cope

Network Specialist

804.289.6566

Data Center

Clovis J. Khoury

Manager, Data Center

804.289.8799

Sasko Stefanovski

Sr. System Administrator

804.287.6617

Don Babb

Sr. Systems Administrator

804.289.8929

Vinny Petrone

Sr. System Administrator

804.289.8209

Bob Littlepage

System Administrator

804.287.6456

Frank Amrhein

System Administrator

804.287.6359

Mitch Hanley

Operations Supervisor

804.287.6653

Melvin Gray

Operations Specialist

804.289.8983

LeVonne Johnson

Operations Specialist

804.289.8411

Data Warehouse

Mike Koontz

Data Warehouse Architect

804.287.6009

Bill Galaspie

Business Intelligence Specialist

804.289.8078

Administrative Systems

Lee Parker

Manager, Admin Systems

804.289.8405

Doug Broome

Sr. Programmer / Analyst

804.287.6405

Scott Hollen

Sr. Programmer / Analyst

804.287.6638

Andrea Zinski

Sr. Programmer / Analyst

804.289.8970

Cheryl Richards

Sr. Programmer / Analyst

804.287.6521

Ray Cargill

Sr. Programmer / Analyst

804.287.6410

Virginia Griffith

Sr. Programmer / Analyst

804.289.8409

Tequita Hawkins

Sr. Programmer / Analyst

804.287.6652

Rett Alexander

Sr. Programmer / Analyst

804.287.6866

George Flanagin

Sr. Programmer / Analyst

804.287.6392

Project Office

Susan Galvin

Manager, Project Office

804.289.8537

Beth Simms

Project Manager, Business Process Analyst

804.289.8861

Database Administration

Lennie Rimmer

Sr. Database Administrator

804.289.8622

David Foster

Database Administrator

804.289.8695

David Barth

Application Administrator

804.287.6677

Telecommunications, Media Support & User Services

Doug West

Asst. VP, Telecommunications, Multimedia Support & User Services

804.287.6588

Kathryn Hoskins

Administrative Coordinator

804.289.8517

Academic Computing Services

Mark Nichols

Manager, Academic Computing Service

804.287.6877

Dora Douglas

Academic Computing Specialist

804.287.6039

Melissa Foster

Academic Computing Specialist

804.289.8777

John Wheeler

Academic Computing Specialist

804.289.6014

Vickie Brady

Academic Computing Specialist

804.287.6325

Vacant Position

ACS Technician - PT

Aaron Sigcha

ACS Technician - PT

804.287.6485

Telecom, Multimedia Support

Pamela Harper

Manager Telecom & Media Support

804.289.8645

Bryan Gallagher

Sr. Multimedia Specialist

804.287.6099

Rob Stuckey

Sr. Multimedia Specialist

804.289.8978

Osceola Herbert

Multimedia Specialist

804.287.6011

John Reeves

Multimedia Specialist

804.289.8007

Micah Berry

Multimedia Specialist

804.289.8945

Chris Kelly

Multimedia Specialist

804.287.6649

Karl Schmitz

Sr. Telecom Technician

804.287.6437

Marge Musial

Telecom Service Representative

804.287.6554

Susan Kirby

Telecom Service Representative

804.289.8888

Phil Sherman

Sr. Engineer / Telecommunications, Multimedia Support

804.287.6543

IS Procurement

Stephanie Charles

Procurement Coordinator

804.287.6508

User Services

Scott Tilghman

Manager, User Services

804.287.6829

John Hurst

User Services System Admin

804.287.6084

Fess Khan

User Services Project Coordinator

804.287.5089

Bobby Hayes

User Services SCCM Administrator

804.289.8608

Sam Gibbs

Macintosh Support Coordinator

804.287.8260

Ellis Billups

Technical Support Consultant

804.287.6863

David Brandon

Technical Support Consultant

804.287.6854

Vacant Position

Technical Support Consultant

Nick Lydick

Technical Support Consultant

804.287.6525

Julie Neville

Technical Support Consultant

804.287.6406

Orlanda Stevens

Technical Support Consultant

804.287.6029

Jamie Fairley

Technical Support Analyst - PT

804.662.5035

Vacant

Technical Support Analyst - PT

Vacant Position

Technical Support Analyst- PT

Web Services

Eric Ford Palmer

Director of Web Services

804.287.6591

Althea Odessa McMillian

Senior Web Programmer

804.287.6321

Alem Teka Areki

Senior Web Programmer

804.289.8899

Help Desk

(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19

Monday-Friday: 8:30am-7:30pm

Weekend Phone Support
Saturday: 10am - 4pm
Sunday: 10am - 4pm

 

Live Support

Online: Chat with IS

Offline: Leave a Message