About Our Organization

Information Services at the University of Richmond encompasses library and information technology services. The organization charts outline the roles and responsibilities of units within Information Services.

The University Libraries are dynamic and integral facets of the university's curriculum. They serve as an extension of the classroom by providing services and delivery systems for the identification, acquisition, creation, organization, and presentation of knowledge.

Information Services provides the information technology infrastructure and services that faculty, students, and staff expect to find at a premier institution. We strive to deliver those services with a very high level of quality and reliability. We plan, create, and manage systems that deliver communications capabilities and academic and administrative services. We promote an understanding of evolving technologies and their application and the potential for innovation in our environment.

Mission Statement

The mission of Information Services at the University of Richmond is to plan, create, and manage an information environment that enables members of the university community to utilize information resources effectively, productively, and securely. We strive to support excellence and innovation in teaching, learning, and research and to support efficiency and productivity in administration. Information Services partners with faculty, students, and staff to identify the needs of the university community; provides appropriate infrastructure and tools to enable work and promote discovery; and helps offices and individuals meet their goals.

Program Plans

Help Desk

Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–7:30 p.m.
Phone support: S–S, 10 a.m.–4 p.m.

Telecom/Media Support

(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500

Technology Learning Center (TLC)

tlc@richmond.edu
Appointments
Boatwright Library, Room 317
School hours: 1/12/12 through 4/28/12
Mon.-Thurs. 8:00 a.m.-1:00 a.m.
Fri. 8:00 a.m.-9:00 p.m.
Sat. 11:00 a.m.-9:00 p.m.
Sun. 11:00 a.m.-1:00 a.m.