Blackboard Resources

For support, please contact your CTLT Liaison, e-mail blackboard@richmond.edu or call 804-287-6860 (M-F, 9-noon,1-5). The CTLT also holds Blackboard workshops each semester.  Please consult the CTLT Information page for details.

Please visit the UR Blackboard news site for updated news and information.

Monthly Maintenance Outage

The UR Blackboard system is unavailable every third Friday night of the month for 2-4 hours beginning at 10 PM. 

image of Blackboard login page

Support for Faculty

Support for Students

Policies

Frequently Asked Questions

Blackboard Usage Statistics (new)

Blackboard Support Charts (new)

 

Support for Faculty

Atomic Learning Short Video Tutorials (NEW)

Atomic Learning has short video clips on how to do various tasks in Blackboard (and they have similar content for many other apps like MS Office). You can pause, rewind, or navigate easily between video clips. The Blackboard-specific training is available using the link below, but general access to Atomic Learning is at the online training page.

Access the Instructors' Video Tutorials for Blackboard (NEW)

Viewlets for University of Richmond Customizations

Requesting your Academic Course (and combining sections) Viewlet
Requesting a Non-Academic Course (for committees and organizations) Viewlet
Making a Course Available [none of my students can access my class] Viewlet
Integrating Library Resources into Blackboard (some content is for Bb8) PDF
Add or Remove a Participant [from a non-academic course] Viewlet
Add a TA or Co-Instructor [from an academic course] Viewlet
Copying a Course Viewlet
Export and Archive your Course Viewlet

Q: Once I get to my BB course, I can't seem to see any of the important links.  What am I missing?
 

A: The most probable cause is that you had inadvertently hidden the course menu.  There is a UR Blackboard News post about this.

Can't Access Class [student on roster, but can't access course] Link

Instructor's Manual for Blackboard

The Blackboard instructor's manual is available online with a link from your UR Blackboard course sites.  Follow the steps to access the manual:

  1. Access one of your UR Blackboard course sites.
  2. Under Control Panel on the left-hand side of your course site (below the course menu), click Help to expand the Help section.
  3. Click any of the following options for assistance:  Blackboard Help for Instructors, Contact Support, or Video Tutorials (Blackboard's own tutorials).

Blackboard Workshops for Instructors

The Center for Teaching, Learning, and Technology offer several workshops for faculty interested in beginning to use Blackboard or to advance what they can do with Blackboard to promote teaching and learning.  Visit the CTLT workshops site to see the schedule and register for a session.

Support for Students

Atomic Learning Short Video Tutorials (NEW)

Atomic Learning has short video clips on how to do various tasks in Blackboard (and they also support many other apps like MS Office). You can pause, rewind, or navigate easily between video clips. The Blackboard-specific training is available using the link below, but general access to Atomic Learning is at the online training page.

Access the Students' Video Tutorials for Blackboard (NEW)


Student Manual for Blackboard

The Blackboard student manual is available online with a link from your UR Blackboard course sites.  Follow the steps to access the manual:

  1. Access one of your UR Blackboard course sites.
  2. Click the Help link in the course menu.

Policies

Blackboard Policies for Faculty PDF

Blackboard Usage Statistics

Clicks Per Minute

Pageviews for last 180 days

Emails generated in UR Blackboard per hour

Blackboard Mobile Learn Statistics

Blackboard Support Charts








Help Desk
(804) 287-6400
Jepson Hall, Room G-19
Monday-Thursday: 8:30 a.m. - 6:30 p.m.
Friday: 8:30 a.m. - 5 p.m.

Weekend Phone Support
Saturday: 10am - 4pm
Sunday: 10am - 4pm

Telecom/Media Support
(804) 287-6500
Jepson Hall, Room G-3
Monday-Friday: 8:30 a.m. - 5 p.m.
After hours: 287-6500
Technology Learning Center (TLC)
Boatwright Library, Room 317
Monday-Thursday: 8 a.m. - 1 a.m.
Friday: 8 a.m. - 7 p.m.
Saturday: 10 a.m. - 6 p.m.
Sunday: 11 a.m. - 1 a.m.
For holiday hours see http://tlc.richmond.edu