Blackboard Resources

For support, please contact your CTLT Liaison, e-mail 

 or call 804-287-6860 (M-F, 9-noon,1-5). The CTLT also holds Blackboard workshops each semester.  Please consult the CTLT Information page for details.

Please visit the UR Blackboard news site for updated news and information.

Nightly Maintenance Outage

The UR Blackboard system is unavailable every night for a 15-minute backup which begins sometime between 2:30 AM and 3:30 AM. More information is available at the UR Blackboard News Site.

image of Blackboard login page

Support for Faculty

Support for Students

Policies

Frequently Asked Questions

Blackboard Usage Statistics (new)

Blackboard Support Charts (new)

 

Support for Faculty

Atomic Learning Short Video Tutorials (NEW)

Atomic Learning has short video clips on how to do various tasks in Blackboard (and they have similar content for many other apps like MS Office). You can pause, rewind, or navigate easily between video clips. The Blackboard-specific training is available using the link below, but general access to Atomic Learning is at the online training page.

Access the Instructors' Video Tutorials for Blackboard (NEW)

Instructor's Manual for Blackboard

The Blackboard instructor's manual is available online with a link from your UR Blackboard course sites.  Follow the steps to access the manual:

  1. Access one of your UR Blackboard course sites.
  2. Under Control Panel on the left-hand side of your course site (below the course menu), click Help to expand the Help section.
  3. Click the Guide link which should open a new browser window or tab that will take you to the online instructor's guide hosted at the Blackboard corporate web site.

Blackboard Workshops for Instructors

The Center for Teaching, Learning, and Technology offer several workshops for faculty interested in beginning to use Blackboard or to advance what they can do with Blackboard to promote teaching and learning.  Visit the CTLT workshops site to see the schedule and register for a session.

Take a Tour of the Course Environment Viewlet
Edit the Menu Viewlet
Course to Course Navigation *NEW Viewlet

Add Content

Adding a Content Area Item (.doc, pdf, ppt, etc.)

Viewlet
Posting a Sound or Video File Viewlet
Embedding a YouTube Video Viewlet
Embedding Multimedia Content (other than YouTube) Viewlet
Using Learning Units (Modules) Viewlet
Create a Lesson Plan Viewlet
Create Links Within the Course Viewlet
Create Links to Course Tools Viewlet
Create Announcements Viewlet

Using Assessments (Blackboard Tests and Quizzes)

Getting Started Building a Test Viewlet
Creating Fill in the Blank Questions *NEW Viewlet
Creating Different Types of Questions Viewlet
Building a "Pool" of Questions to Draw From Viewlet
Adding a "Random Block" of Questions to a Test Viewlet
Exporting or Importing a Test or Survey Viewlet
Uploading a Quiz, Test, or Survey Created Offline Viewlet
Sample Excel File for Offline Test Creation XLS
Grading Assessments Question-by-question Viewlet

Using Assignments

Getting Started with Assignments

PDF
Create an Assignment (and upload files) Viewlet
Deploy and Grade a Group Assignment Viewlet
Downloading Assignments in Bulk Link

Using the Grade Center

Overview for "Getting Started"

PDF
Create a Grade Center Column Viewlet
Create Grade Center Categories Viewlet
Download and Upload your Grades to Work Offline Viewlet
Anonymous Grading Link *NEW Viewlet
Using Rubrics *NEW Viewlet

Discussion Boards

Discussion Board Overview

Viewlet
Adding a New Forum Viewlet
Adding a New Thread to a Forum Viewlet
Collecting All Posts to a Thread Viewlet
Options (Discussion Board Settings) Viewlet
Grade a Forum Viewlet
Grade a Thread Viewlet

Group Management

Overview: Getting Started with Groups

PDF
Adding Students to Groups Viewlet

Blogs, Wikis, and Journals

Creating a Blog Viewlet
Creating and Editing Blog Entries Viewlet
Commenting on a Blog Entry Viewlet
Creating a Wiki Viewlet
Grading a Wiki Viewlet
Creating a Journal Viewlet
Commenting on a Journal Entry Viewlet


Support for Students

Atomic Learning Short Video Tutorials (NEW)

Atomic Learning has short video clips on how to do various tasks in Blackboard (and they also support many other apps like MS Office). You can pause, rewind, or navigate easily between video clips. The Blackboard-specific training is available using the link below, but general access to Atomic Learning is at the online training page.

Access the Students' Video Tutorials for Blackboard (NEW)


Student Manual for Blackboard

The Blackboard student manual is available online with a link from your UR Blackboard course sites.  Follow the steps to access the manual:

  1. Access one of your UR Blackboard course sites.
  2. Click the Tools link in the course menu.
  3. Click the User Guide link which should open a new browser window or tab that will take you to the online student's guide hosted at the Blackboard corporate web s

Policies

Blackboard Policies for Faculty PDF

FAQs

Requesting your Academic Course (and combining sections) Viewlet
Requesting a Non-Academic Course (for committees and organizations) Viewlet
Making a Course Available [none of my students can access my class] Viewlet
Integrating Library Resources into Blackboard (some content is for Bb8) PDF
Add or Remove a Participant [from a non-academic course] Viewlet
Add a TA or Co-Instructor [from an academic course] Viewlet
Copying a Course Viewlet
Export and Archive your Course Viewlet

Q: Where can I find digital dropbox?

A: Digital Dropbox is no longer available in Blackboard. Please contact your CTLT liaison and/or look into using Assignments which is a great alternative (see section below titled Using Assignments).

Q: Once I get to my BB course, I can't seem to get to assignments, grades, etc.  What am I missing?
 

A: The most probable cause is that you had inadvertently hidden the course menu.  There is a UR Blackboard News post about this.

Q: I am an instructor, and I can't print student photos or the printout appears blank.  What's wrong?

A: Blackboard (as well as many other sites in the world) makes extensive use of web frames.  The student photos are in a frame that you need to select to print.  Here is a link to CSU-Pomona's page about how to print content in particular frames - https://ehelp.wiki.csupomona.edu/BroncoDirect:_How_to_Print_a_Frame

Can't Access Class [student on roster, but can't access course] Link

Blackboard Usage Statistics

Clicks Per Minute

Pageviews for last 180 days

Emails generated in UR Blackboard per hour

Blackboard Mobile Learn Statistics

Blackboard Support Charts








Help Desk
(804) 287-6400
Jepson Hall, Room G-19
Monday-Thursday: 8:30 a.m. - 6:30 p.m.
Friday: 8:30 a.m. - 5 p.m.

Summer Hours
5/4 - 5/8: 8:30am - 5:00pm
5/11 - 5/14: 8:30am - 6:30 pm
5/15: 8:30am - 5:00pm

Weekend Phone Support
Saturday: 10am - 4pm
Sunday: 10am - 4pm

Telecom/Media Support
(804) 287-6500
Jepson Hall, Room G-3
Monday-Friday: 8:30 a.m. - 5 p.m.
After hours: 287-6500
Technology Learning Center (TLC)
Boatwright Library, Room 317
Monday-Thursday: 8 a.m. - 1 a.m.
Friday: 8 a.m. - 7 p.m.
Saturday: 10 a.m. - 6 p.m.
Sunday: 11 a.m. - 1 a.m.
For holiday hours see http://tlc.richmond.edu