Departmental Services

Information Services offers four types of shared collaboration resources to assist campus administrative and academic departments:

• Shared e-mail address: Departments often use this service as a public point of contact address, for example admissions@richmond.edu. Messages sent to the address are delivered to a central location, a Public Folder in Outlook. The messages can be viewed and managed by multiple individuals within the department.
  

• Shared calendar: In addition to mailboxes, Outlook Public Folders can also store shared calendars. Departments make use of these calendars to track events and schedule resources. Calendars can be configured as "read only" for certain individuals, with others in the department having the ability to manage updates.

• Mailing list: An e-mail distribution list that is used to facilitate group discussion or as a means of distributing announcement to a large number of addresses. Unlike a shared e-mail address, messages sent to a mailing list address are not delivered to a central location, but are instead delivered to each individual e-mail address that is a member of the list.

• NetFiles folder: A shared location for storing departmental files. These folders are distinct from the individual home directories that are allocated to faculty, staff, and students under \\NetFiles\Users. Initial storage quota is 200MB. Additional space may be allocated upon request.

Please call the Help Desk if you would like additional information about any of the resources described above. If you would like to request a new departmental e-service or make changes to an existing departmental e-service, please follow the appropriate link below: