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University Network Accounts

All faculty, staff, and students are provided accounts for access to University resources, including email, box, webfiles, blackboard, and bannerweb. Network accounts also provide University members access to University computers as well as the ability to print from those computers. University accounts are expired when the faculty, staff, or student's status becomes inactive. Affiliates, volunteers, and contractors to the University can be issued a temporary network account with the appropriate sponsorship. 

Manage Your Account

Faculty, staff and students can manage their accounts through https://webpass.richmond.edu. At this site, you can activate your account, edit your passphrase, set passphrase security questions, and set a passphrase reset phone number.  

University Network Resources

Help Desk

(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19

Summer Hours
Mon-Thurs: 8:30am-6:30pm
Friday: 8:30-5pm

Weekend Phone Support
Saturday: 10am – 4pm
Sunday: 10am – 4pm

 

Live Support

Online: Chat with IS

Offline: Leave a Message