Personal File Storage
The University of Richmond provides personal computer file storage called "NetFiles" for all active faculty, staff, and students. This storage is backed up in our Data Center and can be accessed both on campus as well as off-campus (see below). This storage is automatically mapped to your "U:\" drive if using a Windows desktop and it is provided for use in accordance with the Policies Regarding the Use of Technology and Information Resources.
Personal computer file storage is provided based on your role at the University:
| Role | Storage Quota |
| Faculty | 2 gigabytes |
| Staff | 1 gigabyte |
| Student | 200 megabytes |
Additional storage may be requested by filling out and submitting the Request Additional Storage form and is granted in blocks of 100 megabytes.
Students have access to their online storage until approximately 10 weeks after graduation or upon termination of matriculation at the University.
Information Services recommends that NetFiles be used as security measure to backup important files on your computer. Details, instructions, and information on how to fully utilize NetFiles can be found at the storage FAQs.
NetFiles online storage is accessible from any computer on campus, or remotely via the Campus Modem Pool for dial-in users or the Virtual Private Network (VPN) for users with broadband access.
Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–9 p.m.
Phone support: S–S, 10 a.m.–4 p.m.
(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500
(804) 289-8772
tlc@richmond.edu
Boatwright Library, Room 317
Hours: M–F, 8:30 a.m.–5 p.m.
M–Th, 8:30 a.m.–midnight during semester
Some weekend hours available
