Banner Resources
SunGard Higher Education Sites
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Customer Support Center (requires password)
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Summit (SunGard Higher Education's Annual User Conference)
Related Sites of Interest
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University of Richmond Banner Documentation in Blackboard (requires username/password and completion of Banner Navigation training)
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Steven Rea's Oracle Tips, Tricks, and Scripts(University of Arkansas) - a good resource for Banner DBAs
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Tools, References, Methods, and Programmer Help for the Banner Startup (University of Arkansas) - resources for programmers
Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–9 p.m.
Phone support: S–S, 10 a.m.–4 p.m.
(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500
(804) 289-8772
tlc@richmond.edu
Boatwright Library, Room 317
Hours: M–F, 8:30 a.m.–5 p.m.
M–Th, 8:30 a.m.–midnight during semester
Some weekend hours available
