University of Richmond

Administrative Technologies

Hundreds of software applications and computer technologies are required to support a typical University's instructional, research, administrative and communication needs.  Such systems comprise the underlying 24x7 technology infrastructure which is implemented and maintained by Information Services at the University of Richmond.

 The University's technology infrastructure includes systems such as:

  • The campus network  (wired and wireless)
  • the Internet
  • Email
  • Netfiles
  • Banner, Blackboard, OneCard and hundreds of other enterprise and departmental applications
  • Interfaces and application servers (e.g., middleware) to enable applications to share data
  • Servers and databases on which applications run and store their data
  • Centralized storage, backup and disaster recovery systems to protect critical data
  • Security,  monitoring and patching to protect and keep systems up and running

We are your technology consultants and business partners.  We are here to help you determine the most appropriate technical solutions for your business and administrative needs.

Find answers to how we may help you do this. - Links to FAQ

Visit the Banner Resource Center

Learn about the Administrative Systems Policy Group

Find out what the Project Management Office can do for you

Help Desk

Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–9 p.m.
Phone support: S–S, 10 a.m.–4 p.m.


Telecom/Media Support

(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500


Technology Learning Center (TLC)

(804) 289-8772
tlc@richmond.edu
Boatwright Library, Room 317
Hours: M–F, 8:30 a.m.–5 p.m.
M–Th, 8:30 a.m.–midnight during semester
Some weekend hours available