E-mail Addresses
Students
The naming convention for student e-mail accounts is as follows:
- The student's preferred name (as reported to the Office of Admission on your application) followed by a "." (dot) followed by your entire last name followed by "@richmond.edu"; e.g. preferredname.lastname@richmond.edu.
- When duplicate e-mail account names occur, the middle initial will be used (preferred.m.lastname@richmond.edu) to distinguish them.
- When the use of the middle initial still does not produce a unique e-mail account name, the last name will be followed by a sequential number.
- Ones and zeros will not be used in e-mail address names as they are easily confused with the lower case letters L and O.
Faculty and Staff
E-mail addresses for faculty and staff are usually in the form "first initial+first seven characters of your last name@.richmond.edu" (e.g., Jane Doe = jdoe@richmond.edu). If this e-mail address has already been used, numbers will be added to the address as long as it doesn't cause the e-mail address to be longer than eight characters (e.g., Jane Doe = jdoe2@richmond.edu). If your last name is longer than seven characters it will be truncated to eight characters (e.g., Jane Doughnut = jdoughnu@richmond.edu or jdoughn2@richmond.edu if a duplicate).
Help Desk
Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–9 p.m.
Phone support: S–S, 10 a.m.–4 p.m.
Telecom/Media Support
(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500
Technology Learning Center (TLC)
(804) 289-8772
tlc@richmond.edu
Boatwright Library, Room 317
Hours: M–F, 8:30 a.m.–5 p.m.
M–Th, 8:30 a.m.–midnight during semester
Some weekend hours available
