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Device/Client Configuration

Faculty, Staff, and Students can use the links below for help to configure their mail on their computers and different devices. If the mail client that is being used is not listed below, follow the instructions in the IMAP settings (students) and Exchange settings (faculty and staff) Settings to configure the email.

Windows

Outlook 2010

Faculty/Staff

Students

Outlook 2013

Faculty/Staff

Students

Outlook 2016

Faculty/Staff

Students

Windows Mail - Windows 8

Faculty/Staff

Students

Windows Mail - Windows 10

Faculty Staff

Students

Mac OS X

Apple Mail Mac 10.8

Faculty/Staff

Students

Apple Mail Mac 10.9

Faculty/Staff

Students

Apple Mail Mac 10.10

Faculty/Staff

Students

Apple Mail Mac 10.11

Faculty/Staff

Students

Outlook 2011

Faculty/Staff 

Students

Outlook 2016

Faculty/Staff

Students

Mobile Devices

iOS Mail App

Faculty/Staff

Students

iOS Outlook App

Faculty/Staff

Students

Android

Faculty/Staff

Students

Windows Phone

Faculty/Staff

Students

Help Desk

(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19

Hours
Monday-Friday: 8:30am - 7:30pm

Weekend Phone Support
Saturday: 10am – 4pm
Sunday: 10am – 4pm

 

Live Support

Online: Chat with IS

Offline: Leave a Message