Richmond Home

iOS Email Setup for Faculty and Staff

  1. Navigate to Settings > Mail, Contacts, Calendars. Click Add Account

    add account

  2. Select Exchange.

    select exchange

  3. Enter your full email address and password and tap Next

    enter information

  4. Press continue on the Cannot Verify Server Identity field. 

    server identity

  5. You may be prompted to enter additional server information. Fill out those fields as shown below and tap Next

    full setup

  6. Confirm what you would like to sync, and tap Save to complete the setup. If you return to the Mail app, your email will begin to roll in within a few minutes. 

    save settings

If you have any issues with the account setup, visit our Exchange settings to complete the configuration manually.

Help Desk

(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19

Summer Hours
Mon-Thurs: 8:30am-6:30pm
Friday: 8:30-5pm

Weekend Phone Support
Saturday: 10am – 4pm
Sunday: 10am – 4pm

 

Live Support

Online: Chat with IS

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