Richmond Home

E-mail

Email accounts are automatically created for all students, faculty, and staff during account activation. Faculty and Staff email is hosted on Microsoft Exchange, which can be accessed directly at https://exchangemail.richmond.eduor through a mail client like Outlook. Student email is hosted by Gmail, and is accessed at http://gmail.richmond.edu. Student email accounts are assigned for life, allowing students to continue to use their email account after graduation.

Device/Client Configuration

Faculty, Staff, and Students can use the links below for help to configure their mail on their computers and different devices. If the mail client that is being used is not listed below, follow the instructions in the IMAP settings (students) and Exchange settings (faculty and staff) Settings to configure the email.

Mac OS X

Faculty, Staff, and Students can use the links below for help to configure their mail on their computers and different devices. If the mail client that is being used is not listed below, follow the instructions in the IMAP settings (students) and Exchange settings (faculty and staff) Settings to configure the email.

Apple Mail Mac 10.8

Faculty/Staff

Students

Apple Mail Mac 10.9

Faculty/Staff

Students

Apple Mail Mac 10.10

Faculty/Staff

Students

Apple Mail Mac 10.11

Faculty/Staff

Students

Outlook 2011

Faculty/Staff 

Students

Outlook 2016

Faculty/Staff

Students

Mobile Devices

Faculty, Staff, and Students can use the links below for help to configure their mail on their computers and different devices. If the mail client that is being used is not listed below, follow the instructions in the IMAP settings (students) and Exchange settings (faculty and staff) Settings to configure the email.

iOS Mail App

Faculty/Staff

Students

iOS Outlook App

Faculty/Staff

Students

Android

Faculty/Staff

Students

Windows Phone

Faculty/Staff

Students

Windows

Faculty, Staff, and Students can use the links below for help to configure their mail on their computers and different devices. If the mail client that is being used is not listed below, follow the instructions in the IMAP settings (students) and Exchange settings (faculty and staff) Settings to configure the email.

Outlook 2010

Faculty/Staff

Students

Outlook 2013

Faculty/Staff

Students

Outlook 2016

Faculty/Staff

Students

Windows Mail - Windows 8

Faculty/Staff

Students

Windows Mail - Windows 10

Faculty/Staff

Students

Help Desk

(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19

Monday-Friday: 8:30am-7:30pm

Weekend Phone Support
Saturday: 10am - 4pm
Sunday: 10am - 4pm

 

Live Support

Online: Chat with IS

Offline: Leave a Message