Richmond Home

Open Ethernet Port Request Form

All campus residence halls support 100% wireless network connectivity. Beginning with the 2014-15 academic year, the wired Ethernet ports in the dorms and apartments on campus have been covered and deactivated. Requests to activate a wired port will be evaluated on a case by case basis.  

Please complete the form below to submit a wired Ethernet port activation request in a dorm or apartment. You will be contacted within 2 business days to discuss your request. You may be asked to provide additional information.

**If you live in North Court, Atlantic House, or Pacific House, you do not need to submit this form.The Ethernet ports in those locations are all active. Once you locate the access point in the room, there are 3 active ports located at the bottom that you can plug your Ethernet cable in to. 



E-mail address:   

Phone Number:   


Room Number:  

Jack Number:  

Device request is for:  
(i.e. game console, computer, smart tv, etc.)

Reason for Request:  
(i.e. Gaming, Device doesn't have wifi capabilities, wireless issues in area, etc.)

Help Desk

(804) 287-6400
Jepson Hall, Room G-19

Summer Hours
Mon-Thurs: 8:30am-6:30pm
Friday: 8:30-5pm

Weekend Phone Support
Saturday: 10am – 4pm
Sunday: 10am – 4pm


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