Richmond Home

Antivirus, Malware Protection and Security Tips

Antivirus (Sophos and Endpoint Protection)

All faculty and staff are required to use the University of Richmond version of Sophos. All students running Windows are required to download Sophos antivirus. All students running Mac OS X have two options for antivirus, Sophos or Endpoint Protection, depending on the amount of memory on your computer. We recommend Mac users with more than 4 GB of RAM to install Sophos, otherwise for users with 4GB or less to install Endpoint Protection. If your computer reports it found a virus, please read the message in its entirety. If it deleted the virus, you are fine. If the virus was left alone or quarantined, please contact the Help Desk for removal instructions. Viruses can cause data loss and cause programs to lose functionality. Please do not delay action if you have been notified you have a virus. Serious damage to your computer and/or the network could occur.

Malwarebytes

Malwarebytes is a software package designed to provide advanced protection from known data-mining, aggressive advertising, Parasites, Scumware, selected traditional Trojans, Dialers, Malware, Browser hijackers, and tracking components. Malwarebytes has been awarded the coveted CNET Editors' Choice Award, which is selected by a panel of CNET editors and leading industry experts. The Help Desk recommends this software to help frequent Internet users avoid some of the common problems referenced above. You should run this scan every week if you use the Internet on a daily basis.

Security Tips

When you’re in college, your computer and mobile device are primary tools in your educational and social life. Many students use the Internet for homework, research, social networking, online purchases, and more. The Internet is an amazing tool, but must be used safely and securely.  The first step is STOP. THINK. CONNECT.

  • Keep Security Software Current: Having the latest security software, web browser, and operating system (Windows Updates) are the best defenses against viruses, malware, and other online threats. Also, update Java and Flash regularly. 
  • Links in email, tweets, posts, and online advertising are often the way cybercriminals compromise your computer. If it looks suspicious, even if you know the source, it's best to delete or if appropriate, mark as junk email. 
  • Back It Up: Protect your valuable work, music, photos, and other digital information by making an electronic copy and storing it safely. 

Help Desk

(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19

Monday-Friday: 8:30am-7:30pm

Weekend Phone Support
Saturday: 10am - 4pm
Sunday: 10am - 4pm

 

Live Support

Online: Chat with IS

Offline: Leave a Message