NEW STUDENTS: Please remove all antivirus sotware from your system before installing Sophos. (Directions below)

RETURNING STUDENTS: we have changed the antivirus software and are now using Sophos Antivirus. Please follow instructions below.

MAC Users CLICK HERE

PC Users Instructions Below

(2000/XP/Vista Users only)

Before installing Sophos, follow all removal instructions below to completely remove Norton Anti-Virus Live Update AND Norton Anti-Virus.

1. Select Start
2. Select Control Panel (Some computers have Control Panel inside Settings)
3. Double Click Add or Remove Programs icon
4. Scroll down until you see your Symantec AntiVirus

    

5. Make sure Anti Virus Software is selected (so that it appears highlighted)
6. Click the Remove button.

    

7. Then remove Live Update by scrolling to software and selecting.

   

8. Click the Remove button.

    

• Reboot your computer (Click Start > Select Restart>Click OK)

   

• From here you will be given links to download and install Sophos:

  • XP Users [ON CAMPUS]-Click Here

  • Vista Users [ON CAMPUS]-Click Here

  • [OFF CAMPUS]-Go to https://wwws.richmond.edu/software

• Follow all default instructions for install wizard:
  • After clicking on the appropriate link above, at prompt click RUN
    
  • Click RUN again
    
  • When directed press ANY KEY 
    
  • When directed press ANY KEY again
    

STUDENTS

After restarting and logged back into Windows, open the web browser and go to wwws/compreg to complete the computer registration process.

Any questions, please feel free to call the Help Desk at 287-6400 or Live Chat.