University of Richmond

Installing SOPHOS Anti-Virus Software

NEW STUDENTS: Please remove all antivirus sotware from your system before installing Sophos. (Directions below)

RETURNING STUDENTS: we have changed the antivirus software and are now using Sophos Antivirus. Please follow instructions below.

MAC Users CLICK HERE

PC Users Instructions Below


(2000/XP/Vista Users only)


Before installing Sophos, follow all removal instructions below to completely remove Norton Anti-Virus Live Update AND Norton Anti-Virus.

  1. Select Start
    start
  2. Select Control Panel (Some computers have Control Panel inside Settings)
  3. Double Click Add or Remove Programs icon
    sophos
  4. Scroll down until you see your Symantec AntiVirus
    sophos
  5. Make sure Anti Virus Software is selected (so that it appears highlighted
  6. Click the Remove button.
    sophos
  7. Then remove Live Update by scrolling to software and selecting.
    sophos
  8. Click the Remove button.
    sophos

Install the University of Richmond Sophos

  • Reboot your computer (Click Start > Select Restart>Click OK
    sophos
  • From here you will be given links to download and install Sophos:
  • Follow all default instructions for install wizard:
    • After clicking on the appropriate link above, at prompt click RUN
      sophos
    • Click RUN again
      sophos
    • When directed press ANY KEY
      sophos
    • When directed press ANY KEY again
      sophos

STUDENTS

After restarting and logged back into Windows, open the web browser and go to https://wwws.richmond.edu/compreg to complete the computer registration process.

 
Any questions, please feel free to call the Help Desk at 287-6400 or use the Live Chat features on the right sidebar of this page.

Help Desk

Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–9 p.m.
Phone support: S–S, 10 a.m.–4 p.m.


Telecom/Media Support

(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500


Technology Learning Center (TLC)

(804) 289-8772
tlc@richmond.edu
Boatwright Library, Room 317
Hours: M–F, 8:30 a.m.–5 p.m.
M–Th, 8:30 a.m.–midnight during semester
Some weekend hours available