Spyware Assistance
We recommend two solutions to help clean your system of Spyware.
Microsoft Anti Spyware
To Download this tool go to the Microsoft site and follow all standard install instructions.
Ad-Aware SE
Ad-Aware is a software package designed to provide advanced protection from known data-mining, aggressive advertising, Parasites, Scumware, selected traditional Trojans, Dialers, Malware, Browser hijackers, and tracking components.
Lavasoft's Ad-Aware SE has been awarded the coveted PC Magazine Editors' Choice Award, which is selected by a panel of PC Magazine editors and leading industry experts.
The Help Desk recommends this software to help frequent Internet users avoid some of the common problems referenced above.
Download the SE Free Version from the Ad Aware site by selecting the "Download Top 5" button. Follow all standard instructions during download.
Run a scan after the software is installed. Please do not run other programs while running the scan. When the scan is complete, follow instructions to remove all files Ad-Aware identifies.
You should run this scan every week if you use the Internet on a daily basis.
If you have any questions, please contact the Help Desk.
Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–9 p.m.
Phone support: S–S, 10 a.m.–4 p.m.
(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500
(804) 289-8772
tlc@richmond.edu
Boatwright Library, Room 317
Hours: M–F, 8:30 a.m.–5 p.m.
M–Th, 8:30 a.m.–midnight during semester
Some weekend hours available
