Virus and Malware Help

All faculty, staff, and students are required to use the University of Richmond version of Sophos. If your computer reports it found a virus, please read the message in its entirety. If it deleted the virus, you are fine. If the virus was left alone or quarantined, please contact the Help Desk for removal instructions. Viruses can cause data loss and cause programs to lose functionality. Please do not delay action if you have been notified you have a virus. Serious damage to your computer and/or the network could occur.

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Current Threat Level

Low

Known Virus Issues

Helpful Virus Information

Sophos Latest Threats

Hoax Virus Information

Help Desk

Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–5:00 p.m.
Phone support: S–S, 10 a.m.–4 p.m.

Telecom/Media Support

(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500

Technology Learning Center (TLC)

tlc@richmond.edu
Appointments
Boatwright Library, Room 317
Summer Hours
Monday through Friday 8:00 a.m.-5:00 p.m.
Saturday and Sunday Closed