Virus Help
All faculty, staff, and students are required to use the University of Richmond version of Sophos AntiVirus. If your computer reports it found a virus, please read the message in its entirety. If it deleted the virus, you are fine. If the virus was left alone or quarantined, please contact the Help Desk for removal instructions. Viruses can cause data loss and cause programs to loose functionality. Please do not delay action if you have been notified you have a virus. Serious damage to your computer or the network could occur.
Microsoft Windows XP SP2 issuesKnown Virus Issues
Helpful Virus Information
Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–9 p.m.
Phone support: S–S, 10 a.m.–4 p.m.
(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500
(804) 289-8772
tlc@richmond.edu
Boatwright Library, Room 317
Hours: M–F, 8:30 a.m.–5 p.m.
M–Th, 8:30 a.m.–midnight during semester
Some weekend hours available
