Wireless Access Policy
Purpose and Scope
The goal of this policy is to protect University of Richmond's technology-based resources from unauthorized use and/or malicious attack that could result in loss of information, damage to critical applications, or damage to our public image. All users employing wireless methods of accessing University technology resources must adhere to University defined processes for doing so, using University approved access points. Unauthorized access to the wireless network is not allowed.
Wireless networks are not a replacement for a wired network. As the University's wireless network is an extension to the existing wired network, wireless access should not be used for work sessions that require the transfer of large amounts of data (e.g., backups or file downloads) or for access to sensitive organizational data.
The following policy is complementary to any previously implemented policies dealing specifically with network access and remote access to the enterprise network.
Supported Technology
The University of Richmond uses the 802.11g protocol as its wireless network standard, transmitting at the 2.4 GHz radio frequency spectrum, with the intention of delivering speeds of up to 54 Mbps to mobile and wireless devices.
In order to provide wireless access to authorized users, Information Services (IS) must install "access points" in and around the campus. These access points are generally small, antenna-equipped boxes that connect directly to the local area network (LAN), converting the LAN's digital signals into radio signals. The radio signals are sent to the network interface card (NIC) of the mobile device (e.g. PDA, laptop, etc.), which then converts the radio signal back to a digital format the mobile device can use.
"Rogue" access points are antennas that are installed without the knowledge or permission of the University of Richmond, used by individuals to gain illegal access to the University's network.
The University of Richmond supports the following devices and equipment for accessing our network and systems wirelessly:
- Access Points installed by the Information Services (IS) department
- Cisco and Cisco-compatible client devices (see list on the Cisco Web site)
- Laptop computers using Windows 2000 and XP operating systems or Macintosh OS 10.3.3 and above
Policy and Appropriate Use
- All wireless access points within the University's firewall must be approved and centrally managed by the University of Richmond's IS department. The addition of new wireless access points within campus facilities will be managed at the sole discretion of IS. Non-sanctioned installations of wireless equipment, or use of unauthorized equipment on campus premises, are strictly forbidden.
- The IS department will occasionally conduct sweeps of the wireless network to ensure there are no rogue access points present.
- The IS department reserves the right to turn off without notice any access point connected to the network that it feels puts the university's systems, data, and users at risk.
- All wireless clients and devices shall be required to be fully patched and have installed the University of Richmond's supplied anti-virus software. The user shall update these applications as required, and will not reconfigure them in any way. 802.11 access point broadcast frequencies and channels shall be set and maintained by the IS Department. Any device or equipment found to be interfering with access point signals may be subject to relocation or removal, including cordless phones, microwave ovens, cameras, light ballasts, etc.
- All computer equipment and devices used to connect to the University's network must display reasonable physical security measures. Users are expected to secure their University-connected devices when they are physically at their machines as well as when they step away.
- Wireless access users agree to immediately report to the University of Richmond's IS department any incident or suspected incidents of unauthorized access point installation.
- Use of the wireless network is subject to the same guidelines as the University of Richmond's Technology and Internet Acceptable Use Policies
- Any questions relating to this policy should be directed to epolicy@richmond.edu.
Policy Non-Compliance
Failure to comply with the Wireless Access Policy may result in the suspension of wireless access privileges and possible disciplinary action.Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–9 p.m.
Phone support: S–S, 10 a.m.–4 p.m.
(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500
(804) 289-8772
tlc@richmond.edu
Boatwright Library, Room 317
Hours: M–F, 8:30 a.m.–5 p.m.
M–Th, 8:30 a.m.–midnight during semester
Some weekend hours available
