Voicemail Features
Log in
- Dial 8999
- Dial your extension, then press #
- Dial your password, then press #
Essential Set Up
Record your name; what callers hear when your line is busy
- Log in
- Press 5
- Press 5
- Record your name at the system prompt
- Press # to approve or press 1 to try again
Record your greeting; what callers hear when you are away from your desk
- Log in
- Press 3
- Press 1 to create or change your getting
- Enter the greeting number. For first time users, this is 1
- Be ready to record at the tone
- Press # to approve or 1 to try again
Navigating Messages
- Log in
- Press 2 to access messages
- To listen, press 0
- To delete a message, press *D
- To forward a message, press
- To skip, press #
Help Desk
Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–9 p.m.
Phone support: S–S, 10 a.m.–4 p.m.
Telecom/Media Support
(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500
Technology Learning Center (TLC)
(804) 289-8772
tlc@richmond.edu
Boatwright Library, Room 317
Hours: M–F, 8:30 a.m.–5 p.m.
M–Th, 8:30 a.m.–midnight during semester
Some weekend hours available
