Voice Mail Tips
| Send calls directly to your voice mail | Dial *2 8999 |
| Cancel sending calls to your voice mail | Dial #2 |
| Priority calling—overrides call forwarding | Dial *1 and extension number |
| Transfer calls to someone's voice mail | Press the transfer button on your phone, dial 2555, then enter the extension to which you want the call forwarded |
| Send a message directly to someone's voice mail | Dial 2555 and then enter the extension to which you want to leave a message |
| Bypass listening to a personal greeting | Press 1 |
| Access your voice mail from off campus | Dial 289-8999 |
| Undelete voice message before hanging up | **8 |
| Keep the message light on for messages, even after you have listened to them | **4 |
Help Desk
Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–9 p.m.
Phone support: S–S, 10 a.m.–4 p.m.
Telecom/Media Support
(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500
Technology Learning Center (TLC)
(804) 289-8772
tlc@richmond.edu
Boatwright Library, Room 317
Hours: M–F, 8:30 a.m.–5 p.m.
M–Th, 8:30 a.m.–midnight during semester
Some weekend hours available
