University of Richmond

E-mail Configuration for BlackBerry

  1. Scroll to and select the "BlackBerry Setup" icon (to select press the trackball or press the trackwheel and "Get Link").
  2. Scroll to and select the "Personal Email Set Up" icon.
    The Welcome screen will be displayed. To review the legal terms and conditions, select "View End User Agreement."
  3. Scroll to and select "Yes" to indicate the End User Agreement has been read and understood, then scroll to and select the desired option:
    • "I Disagree": Decline the Terms and Conditions and cancel setup
    • "I Agree": Accept the Terms and Conditions and continue
  4. Type in your user name and password, select "Next"
  5. A confirmation message will be displayed. Select the desired option.
  6. Important: The following step is critical in order for you to receive e-mail:
  • "View E-mail Accounts": Select this option to view the E-mail accounts screen.
  • Select "Edit"
  • Scroll down to and select "Advanced Settings"
  • Scroll down to SSL and select "Yes." The button will then be highlighted and the port number will change.
  • Scroll down to "Save." Press the trackball or press the trackwheel.
  • You may be asked to enter in your password again and then press "OK."
Help Desk

Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–9 p.m.
Phone support: S–S, 10 a.m.–4 p.m.


Telecom/Media Support

(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500


Technology Learning Center (TLC)

(804) 289-8772
tlc@richmond.edu
Boatwright Library, Room 317
Hours: M–F, 8:30 a.m.–5 p.m.
M–Th, 8:30 a.m.–midnight during semester
Some weekend hours available