Long Distance Plans & Calling
Long Distance Telephone Service
New low domestic rates for students -- 10 cents a minute-all day, every day.
Authorization Codes
All students are issued a personal and confidential authorization code. An authorization code is required to make long-distance calls that incur toll charges. Do not let others use your code and do not share the number.
Each student has access to their room voicemail box, pass code, and Authorization Code via BannerWeb. If you cannot access your Telecom information, please contact us at x6500 or telecom@richmond.edu
Dialing Instructions
Long distance and toll free: Dial 9 + 1 + (XXX) XXX-XXXX
Wait for the three beeps, then the dial tone, then enter your authorization code.
International Dialing
Dial 9 + 011 + Country Code + City Code (not always necessary) + number.
Billing rates vary; please check with Telecom if you have any questions.
International Rates
Call Telecom for international rates as they may vary daily. On average, we charge about 60 percent below the published tariff rates for AT&T.
Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–9 p.m.
Phone support: S–S, 10 a.m.–4 p.m.
(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500
(804) 289-8772
tlc@richmond.edu
Boatwright Library, Room 317
Hours: M–F, 8:30 a.m.–5 p.m.
M–Th, 8:30 a.m.–midnight during semester
Some weekend hours available
