Voice Mail
Every student at the University is provided with an individual voice mailbox. The mailbox ensures that you receive campus-wide messages. General information messages are broadcast occasionally and are directed to all or specific student voice mailboxes. Examples of general information messages are cancellations due to inclement weather, disruptions of service (hot water, electricity), road closings due to construction, etc. Messages are stored when the telephone is not answered or when the telephone line is busy. A student may bring their own answering machine; however, a voice mailbox is still active for campus messages.
Setting Up Voice Mail
- Dial 8999
- The system will ask for your extension. Enter the mailbox number printed on your telecom card.
- Press #
- Enter password
- Press #
- Press 55 and be prepared to record your name
- Press # to approve or 1 to try again
To Retrieve Messages
- Dial 8999
- The system will ask for your extension, enter the mailbox number printed on your telecom card
- Press #
- Enter password
- Press #
- Press 2 for new messages
- Press 0 to listen
Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–9 p.m.
Phone support: S–S, 10 a.m.–4 p.m.
(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500
(804) 289-8772
tlc@richmond.edu
Boatwright Library, Room 317
Hours: M–F, 8:30 a.m.–5 p.m.
M–Th, 8:30 a.m.–midnight during semester
Some weekend hours available
