University of Richmond

Banner Training

Training is provided for faculty and staff on Internet-Native Banner and BannerWeb. Take a look at the class descriptions to explore our regularly scheduled offerings, or e-mail Kerri Chapman, Banner Trainer, to request individualized training. Once you have selected the class that meets your needs, request a spot in an upcoming session by completing the Class Reservation Request Form. We also encourage you to explore our Training Resources, including links to our Banner documentation libraries and other Banner-related Web sites.
Help Desk

Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–9 p.m.
Phone support: S–S, 10 a.m.–4 p.m.


Telecom/Media Support

(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500


Technology Learning Center (TLC)

(804) 289-8772
tlc@richmond.edu
Boatwright Library, Room 317
Hours: M–F, 8:30 a.m.–5 p.m.
M–Th, 8:30 a.m.–midnight during semester
Some weekend hours available