Key Findings

The results of the 2018 survey were generally very positive. The faculty response rate for Richmond was 59.1%. The staff response rate was 45.3%. The student response rate was 44.4%.

For faculty, staff, and students, no areas were found to be less than somewhat satisfactory. Review services to see how satisfied users were for services they considered most important.

In comparison to our 2015 survey results, there were some changes.