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What is Box?

Box is an encrypted, cloud-based file storage and collaboration platform that enables faculty, staff and students to securely store and share electronic business and academic files.

With Box you can:

  • Access your files from anywhere, anytime, from almost any device by going to
  • Share documents by sending links that can include expiration dates or passwords
  • Collaborate by inviting other Box users to access to your folders; group-editing documents; adding comments; or assigning tasks
  • Find documents easily by using Box's full-text search feature
  • Restore your own deleted files for up to 30 days

Usage Practices and Security

Box @ Richmond MAY NOT be used to store or transmit files that contain credit card information. However, Box CAN be used to securely store and collaborate on practically any other type of academic or business-related information. Box @ Richmond is FERPA compliant. Box has powerful collaboration features and just as with email, we are each responsible for what we share and with whom. The use of Box @ Richmond is governed by University policies and applicable laws. Your use of this service constitutes your agreement to read and abide by these policies and associated restrictions. For questions, contact

Additional best practices to follow when using Box and Box Frequently Asked Questions can be found on SpiderTechNet. 

Box Features

  • UNLIMITED cloud storage space per person 
  • Ability to upload large files (up to 15 GB)
  • Access your files from mobile devices
  • Search feature available for your documents
  • Track document changes with versioning
  • Lock files to guarantee single user editing
  • Replace email attachments with shared links
  • Maintain conversation history by adding comments to documents
  • Utilize project management functions such as task assignments and due dates
  • University approved plug-ins and apps available from

Box Apps and Plug-Ins

Box has a variety of Apps and Plug-ins available to make working with Box more efficient. A list of the Official Box apps and Approved for UR use apps can be viewed in SpiderTechNet. 

Alternate Ways to Access Box

There may be some situations in which the web browser and Box Sync access methods are not optimal. These can be achieved by using FTP and creating an external password in your Box account.

Help Desk

(804) 287-6400
Jepson Hall, Room G-19

Mon-Fri 8:30am - 7:30pm

Weekend Phone Support
Saturday: 10am - 4pm
Sunday: 10am - 4pm

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