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BannerWeb with Duo

Duo is required for users to be able to login to BannerWeb when not connected to the campus network. If you have not already done so, please enroll with Duo. Once you are enrolled with Duo, you can follow the steps below for logging in to BannerWeb using Duo with an App push or code, hardware token, or bypass code. 

Faculty, staff, and students must enroll in the University’s Duo Security authentication service by February 5th, 2019 to access BannerWeb from off campus. 

BannerWeb with Duo App Push
  1. Navigate to https://bannerweb.richmond.edu and sign in with your NetID and network password. 

    sign in

  2. You will be prompted that Duo is required to sign in. Click the option to 'Send me a push' to receive a notification to the Duo app on your smartdevice.

    send push

  3. The web page will show that a request has been sent to your device.

    push pending

  4. You will receive a prompt on your phone from the Duo app to approve or deny the request. This will look different depending on whether your phone is locked or not at the time the request is received. 
  5. If you don't receive notifications for Duo, launch the Duo app and tap on the banner at the top that alerts that there is a Request Waiting. 
  6. After approving the request, BannerWeb will finish signing in. 
BannerWeb with Duo App Code

If you don't have cellular or wifi service on your smartphone or tablet to be able to receive the push notification from Duo, you can still login to BannerWeb using the Code from the Duo app following the steps below. 

  1. Launch the Duo Mobile app on your smartphone or tablet and tap on the option for "University of Richmond". This will show you a 6 digit code that you will use to login to BannerWeb. 
  2. Navigate to https://bannerweb.richmond.edu and sign in with your NetID and network password. 

    sign in

  3. You will be prompted that Duo is required to sign in. Click on the option for "Enter a Passcode". 

    duo code

  4. Enter the 6 digit code from the Duo App and click "Log In". 

    enter code

  5. BannerWeb will finish signing in. 
BannerWeb with Hardware Token
  1. Navigate to https://bannerweb.richmond.edu and sign in with your NetID and network password. 

    sign in

  2. You will be prompted that Duo is required to sign in. Click on the option for "Enter a Passcode". 

    duo code

  3. Push the button on your hardware token to generate a new code. Enter this code in the browser and click "Log In".

    enter code

  4. BannerWeb will finish signing in. 
BannerWeb with Bypass Code

A Bypass code can only be generated for you if you have already enrolled with DUO using a phone/tablet or hardware token. Bypass codes should be used when your other methods of using Duo (app or hardware token) are unavailable to use. 

  1. Contact the Help Desk during normal business hours (M-F 8:30am - 7:30pm) to generate a Bypass Code for you. 
  2. Navigate to https://bannerweb.richmond.edu and sign in with your NetID and network password. 

    sign in

  3. You will be prompted that Duo is required to sign in. Click on the option for "Enter a Passcode". 

    duo code

  4. Enter the Bypass code that was provided to you by the Help Desk in the browser and click "Log In".

    enter code

  5. BannerWeb will finish signing in. 

NOTE: The bypass code that is generated for you will be good for 8 hours.