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macOS Catalina (10.15)


Catalina, Apple's newest operating system, was released on October 7, 2019. The Help Desk has been testing the beta version extensively for the past several months, but we still have more testing to do before we make it available for University managed Macs. Once we have completed testing, and ensured that the new OS is compatible with University of Richmond standard software, we will release the upgrade to University managed Macs through the Self Service app.

For faculty/staff personally owned Macs and student computers, we do not recommend upgrading to Catalina at this time due to a variety of bugs and software compatability issues. It has been our experience that Apple will resolve issues and release bugfixes within the first 30 to 60 days of new macOS releases. However, if you decide to upgrade, please ensure that you have a backup that you can restore to your computer if the upgrade fails. In addition, you should allow at least 45-60 minutes for the upgrade to complete, and do not restart the computer while the upgrade is installing, even if it appears to be frozen.

Mac UR Computers

If you are currently running an older version of macOS on your University Mac, and would like to upgrade to macOS Mojave, click here to upgrade via Self Service: jamfselfservice://content?entity=policy&id=988&action=view