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ALERT: Reports of Increased Phishing Attempts

04/10/18

Over the last week, Information Services has noticed an increase in sophisticated phishing attempts directed at faculty, staff and students at the University of Richmond. Please be extra vigilant in the review of your email. If an email looks suspicious, conveys a sense of urgency, and asks you to click on a link, or enter your netID and password, do not follow those instructions. Increasingly, the phishing attempts look like a legitimate message from a UR office, or even the Information Services Help Desk; but please know that no University office, including Information Services, will ask for your password or other personal data via an email. Messages requesting such details are fraudulent, and you should delete them without a reply. If in doubt, we recommend that you place a phone call to the sender, or you may always contact the Help Desk at 804-287-6400, or extension 6400 on campus.

If you believe that you have been a victim of a phishing attempt; clicked on a suspicious link, provided any network credentials, or personal information, please contact the Help Desk so that we may assist you. We will be able to verify whether any malware was installed (which we can remove), and we will walk through resetting your password. You may also reset your password on your own by visiting https://webpass.richmond.edu/.  

In addition to deleting suspicious emails, we would like to forward them as an attachment to spam@richmond.edu. We will analyze these messages for malware content, report them as inappropriate if we can identify a sending party or organization, and may also be able to block future messages from that source. 

Again, if you believe that you have been a victim of a phishing attempt, please contact the Help Desk immediately so that we may assist you, and hopefully prevent any loss of personal or important information.