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Device/Client Configuration

Faculty, Staff, and Students can use the links below for help to configure their mail on their computers and different devices. If the mail client that is being used is not listed below, follow the instructions in the IMAP settings (students and retirees) and Exchange settings (faculty and staff) Settings to configure the email.

Windows

Outlook

Faculty/Staff

Students/Retirees

Windows Mail

Faculty/Staff

Students/Retirees

Mac OS X

Apple Mail Mac

Faculty/Staff Students/Retirees

Outlook

Faculty/Staff

Students/Retirees

Mobile Devices

iOS Mail App

Faculty/Staff

Students/Retirees

iOS Outlook App

Students/Retirees

Android

Faculty/Staff

Students/Retirees

Help Desk

(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19

Hours of Remote Operation
in Response to COVID-19
(Modified Summer Hours)
Phone Support Only:

Mon-Fri 8:30am - 5:00pm

Weekend Phone Support
Saturday: 10am - 4pm
Sunday: 10am - 4pm

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