Richmond Home

Device/Client Configuration

Faculty, Staff, and Students can use the links below for help to configure their mail on their computers and different devices. If the mail client that is being used is not listed below, follow the instructions in the IMAP settings (students and retirees) and Exchange settings (faculty and staff) Settings to configure the email.

Windows

Outlook 2010

Students/Retirees

Outlook 2016

Faculty/Staff

Students/Retirees

Windows Mail - Windows 8

Students/Retirees

Windows Mail - Windows 10

Students/Retirees

Mac OS X

Apple Mail Mac 10.8

Students/Retirees

Apple Mail Mac 10.9

Students/Retirees

Apple Mail Mac 10.10

Students/Retirees

Apple Mail Mac 10.11

Students/Retirees

Apple Mail Mac 10.12

Faculty/Staff

Outlook 2011

Students/Retirees

Outlook 2016

Faculty/Staff

Students/Retirees

Mobile Devices

iOS Mail App

Faculty/Staff

Students/Retirees

iOS Outlook App

Students/Retirees

Android

Faculty/Staff

Students/Retirees

Windows Phone

Students/Retirees

Help Desk

(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19

Hours
Mon-Fri 8:30am - 7:30pm

Weekend Phone Support
Saturday: 10am - 4pm
Sunday: 10am - 4pm

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