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E-mail

Email accounts are automatically created for all students, faculty, and staff during account activation. Faculty and Staff email is hosted on Microsoft Exchange, which can be accessed directly at https://outlook.office365.com or through a mail client like Outlook. Student and Retiree email is hosted by Gmail, and is accessed at http://gmail.richmond.edu. Student email accounts are assigned for life, allowing students to continue to use their email account after graduation.

Device/Client Configuration

Faculty, Staff, Students, and Retirees can use the links below for help to configure their mail on their computers and different devices. If the mail client that is being used is not listed below, follow the instructions in the IMAP settings (students and retirees) and Exchange settings (faculty and staff) Settings to configure the email.

Windows

Faculty, Staff, Students, and Retirees can use the links below for help to configure their mail on their computers and different devices. If the mail client that is being used is not listed below, follow the instructions in the IMAP settings (students and reitrees) and Exchange settings (faculty and staff) to configure the email.

Outlook 2010

Students/Retirees

Outlook 2013

Students/Retirees

Outlook 2016

Faculty/Staff

Students/Retirees

Windows Mail - Windows 8

Students/Retirees

Windows Mail - Windows 10

Students/Retirees

Mac OS X

Faculty, Staff, Students, Retirees can use the links below for help to configure their mail on their computers and different devices. If the mail client that is being used is not listed below, follow the instructions in the IMAP settings (students and retirees) and Exchange settings (faculty and staff) to configure the email.

Apple Mail Mac 10.8

Students/Retirees

Apple Mail Mac 10.9

Students/Retirees

Apple Mail Mac 10.10

Students/Retirees

Apple Mail Mac 10.11

Students/Retirees

Apple Mail Mac 10.12

Faculty/Staff

Outlook 2011

Students/Retirees

Outlook 2016

Faculty/Staff

Students/Retirees

Mobile Devices

Faculty, Staff, Students, and Retirees can use the links below for help to configure their mail on their computers and different devices. If the mail client that is being used is not listed below, follow the instructions in the IMAP settings (students and retirees) and Exchange settings (faculty and staff) to configure the email.

iOS Mail App

Faculty/Staff

Students/Retirees

iOS Outlook App

Students/Retirees

Android

Faculty/Staff

Students/Retirees

Windows Phone

Students/Retirees

Help Desk

(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19

Summer Hours
Mon-Thurs: 8:30am - 6:30pm
Fri: 8:30am - 5pm

Weekend Phone Support
Saturday: 10am - 4pm
Sunday: 10am - 4pm

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