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E-mail

Email accounts are automatically created for all students, faculty, and staff during account activation. Faculty and Staff email is hosted on Microsoft Exchange, which can be accessed directly at https://outlook.office365.com or through a mail client like Outlook. Student and Retiree email is hosted by Gmail, and is accessed at http://gmail.richmond.edu. Upon Graduation, email accounts are assigned for life, allowing students to continue to use their email account.

Mail List (Mailman)

The University of Richmond supports many special interest mailing lists that allow members of a group to easily send messages to the entire group. These lists are not related to SpiderBytes. University departments and recognized organizations may request to have a LISTSERV created. More information about Mail Lists can be found on SpiderTechNet. 

Device/Client Configuration

Faculty, Staff, Students, and Retirees can use the links below for help to configure their mail on their computers and different devices. If the mail client that is being used is not listed below, follow the instructions in the IMAP settings (students and retirees) and Exchange settings (faculty and staff) Settings to configure the email.

Windows

 

Faculty, Staff, and Students can use the links below for help to configure their mail on their computers and different devices. If the mail client that is being used is not listed below, follow the instructions in the IMAP settings (students and retirees) and Exchange settings (faculty and staff) Settings to configure the email.

Outlook 

Faculty/Staff

Students/Retirees

Windows Mail

Faculty/Staff

Students/Retirees

Mac OS X

Faculty, Staff, Students, Retirees can use the links below for help to configure their mail on their computers and different devices. If the mail client that is being used is not listed below, follow the instructions in the IMAP settings (students and retirees) and Exchange settings (faculty and staff) to configure the email.

Apple Mail Mac

Faculty/Staff Students/Retirees

Outlook 2011

Students/Retirees

Outlook 2016

Faculty/Staff

Students/Retirees

Mobile Devices

Faculty, Staff, Students, and Retirees can use the links below for help to configure their mail on their computers and different devices. If the mail client that is being used is not listed below, follow the instructions in the IMAP settings (students and retirees) and Exchange settings (faculty and staff) to configure the email.

iOS Mail App

Faculty/Staff

Students/Retirees

iOS Outlook App

Students/Retirees

Android

Faculty/Staff

Students/Retirees

Help Desk

(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19

Walk Up Help Desk: Closed

Remote Support Only (Phone/Email/Live Chat):
Monday - Friday: 7:30am to 7:30pm
Saturday - Sunday: 10:00am to 4:00pm (on call)

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