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Manage Junk Email

Junk Email can be easily managed through your mail client by taking advantage of the junk options that are available.

PC - Outlook 2016

Label as "Block Sender" - Blocking the sender of an email will add the sender to your Blocked Sender list on the server and move that email and any future emails from that sender to your Junk folder. 

  1. Right click on the email and select "Junk" from the menu.
  2. Select "Block Sender" from the list of available options. 

Label as "Not Junk" - Labeling as Not Junk will move the individual email to your Inbox. This will not reclassify the sender of that email as non-junk. To prevent emails from that sender from going to your junk, you can add the sender to your contacts, or make sure they are not on your Blocked Senders list.

  1. Right click on the email and select "Junk" from the menu. 
  2. Select "Not Junk" from the list of available options. 
  3. On the pop up that appears, you will have the option to "Always Trust" the sender. If you check this option, it will add the sender's address to your Safe Sender list. If you don't check this option, it will just move the individual email back to your inbox. 
Mac - Outlook 2016

Label as "Junk" - Labeling as Junk will move that individual email to your junk folder. This will not move future emails that are similar to your junk folder. 

  1. Select the email that you want to classify as junk. 
  2. One the Home tab, click on the Junk icon and select "Junk" to move the message to your Junk folder.

Label as "Block Sender" - Blocking the sender of an email will add the sender to your Blocked Sender list on the server and will send any future emails from that address to your Junk folder. 

  1. Select the email that you want to Block Sender on. 
  2. One the Home tab, click on the Junk icon and select "Block Sender". 
  3. Once you do that, you can then mark it as junk or delete the email.

Label as "Not Junk" - Labeling as Not Junk will move the individual email to your Inbox. This will not reclassify the sender of that email as non-junk. To prevent emails from that sender from going to your junk, you can add the sender to your contacts, or make sure they are not on your Blocked Senders list.