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Secondary Computer Request

A secondary computer is defined as a computer used for:

  • Public access for departments (PACs)
  • Student access for student employees (SAC)
  • Some designated labs
  • Student organizations
  • Spare parts

Although there is no formal replacement program in place for secondary computers, each summer User Services replaces many computers in the secondary environment. When a primary computer is replaced, it is brought back into User Services, cleaned and re-imaged, and put into the secondary inventory to be used as a secondary computer. This is contingent on the computer meeting minimum hardware configuration specifications.

Secondary computer equipment is loaded with a standard university software image. If it is necessary for specialty software to be loaded on this system, the department is responsible for purchasing a license for the software.

If you have a need for a secondary computer or if you would like to have your secondary computer replaced, you can submit a request to Stephanie Charles to be added to the secondary computer list.

Find out more about computer life cycle management at the University of Richmond.

Help Desk

(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19

Regular Hours
Mon-Fri: 8:30am - 7:30pm

Weekend Phone Support
Saturday: 10am - 4pm
Sunday: 10am - 4pm

Thanksgiving Break:
Phone Support Only

11/21: 8:30am - 5:00pm
11/22: CLOSED
11/23: 8:30am - 5:00pm
11/24: 10:00am - 4:00pm
11/25: 10:00am - 4:00pm

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