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OnBase

OnBase Accounts

OnBase access is managed by active directory groups, which are assigned to a user’s UR ID.  These groups are maintained by individuals in each department.  Please reach out to your supervisor to have them request access to OnBase. 

OnBase Applications

There are three ways to access documents with OnBase.

  1. Web Client – Allows access to OnBase using a web browser.  Requires VPN for wireless or remote access. This is the only option for iOS users. The link is below.

https://ecm.richmond.edu/appnet/login.aspx

Note: Workflow is only available when using Internet Explorer or Firefox.

      2. Unity Client – Application installed on workstation that provides access to all of the functions available within OnBase.  Copy the URL below into Internet Explorer to install. The Unity Client currently only works on a Windows based PC.**

https://ecm.richmond.edu/UnityClientPROD/UnityClientPROD.application

      3.  Mobile Application – An app that provides basic OnBase functionality on an iPAD or iPhone device.  

Download the OnBase 16 app from the Apple Store.  Requires VPN software to be installed an active to connect. 

** Allows printing from within the OnBase Unity Client

OnBase Training

Hyland Software has a large number of training videos available on their site.  In order to access the videos you must first create an account.

Hyland Account Creation

  1. Go to  https://profiles.onbase.com/core/login?signin=fae5a51df7e819dc10dff785d306d2c1
  2. Click the “Create Profile” link; follow the directions.  Please be aware it may take up to 2 business days for Hyland to review and approve your request.
  3. Use your “@richmond.edu” email address as your username.
  4. Do not use the same password as your UR ID password.
  5. Choose “End User” as your employee role

Main Training Site

https://training.onbase.com

End User Essentials: OnBase 16 Unity Client

https://training.onbase.com/en/courses/course?cid=E1337

End User Essentials: OnBase 16 Web Client

https://training.onbase.com/en/courses/course?cid=E1338

Contact Info

If you need additional info, contact the
ECM Team
.