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                  Information Services

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                  • Need SupportShow submenu for Need Support

                    SpiderTechNet

                    SpiderTechNet is Information Services' portal for submitting ticket requests through the Service Catalog, and to view technology related how-to articles in the Knowledge Base. 

                    Visit SpiderTechNet

                    Request a Service

                    View a list of the services that we provide through the Service Catalog.

                    Find Information

                    Use the Knowledge Base to find self-help and how-to articles.

                    Request a Project

                    Learn about IS Project requests and the process for how to submit a request.

                  • SecurityShow submenu for Security

                    Information Security

                    Information Security is a shared responsibility. The Information Security staff is responsible for helping the University of Richmond community protect information resources by building security awareness and having the appropriate security controls in place. This includes minimizing risk in new and existing system deployments, providing information on vulnerability mitigation, and assisting with security updates. Information Security coordinates with other departments for several activities including incident response, vulnerability scanning, and security consultations.

                    Visit the Information Security site

                    Information Security Standard

                    Standards designed to support and maintain the confidentiality, integrity, and availability of University data and information resources.

                    Information Services Policies

                    Information Services policies and guidelines.

                    Report an Incident

                    If you have a confirmed or a suspected security breach

                  • Technology Learning CenterShow submenu for Technology Learning Center

                    Technology Learning Center

                    The Technology Learning Center (TLC) supports the creation and use of multimedia in teaching and learning with an emphasis on course-related digital media projects. Open to all current faculty, staff, and students, we provide software, equipment, and support for the production of sound, video, graphics, websites, AR/VR, and 3D objects. 

                    804-289-8772
                    tlc@richmond.edu

                    Learn More about the TLC

                    Visit the TLC

                    View information about our location in Boatwright Memorial Library.

                    Gallery

                    View galleries of our projects and student works.

                    TLC Services3D PrintingPoster PrintingVirtual RealityCamera EquipmentRecording RoomsTraining & Consultations
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