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About Information Services (IS)

The University has a large and complex information technology infrastructure which is managed by the IS division. Campus technology resources include telecommunications, email, wired and wireless networks, Web services, administrative and academic applications, identity management services, course management, library systems, high performance computing, digital scholarship, and information security. We also provide computing support for faculty, staff and students, as well as, public labs, research areas and classroom spaces.

IS partners with the campus community to provide robust, reliable and secure information resources and services that enable faculty, staff and students to excel in their academic and administrative pursuits.  Collaborating with other offices, we provide the facilities, equipment and professional support to assist faculty with meeting their teaching objectives as well as support for innovative uses of information technology to advance teaching, research and scholarship. 

Mission Statement

Information Services partners with our campus community to provide effective and appropriate information technology and services to enable the University of Richmond's strategic, academic and administrative goals.

The organization chart outlines the roles and responsibilities of units within Information Services, which consist of:

  • Telecommunications, Media Support & User Services
    • Telecom & Multimedia Support Services (TMSS)
    • Academic Computing Services
    • User Services
    • IS Procurement
  • Systems & Networks
    • Administrative Systems
    • Data Center
    • Database Administration
    • Data Warehousing
    • Network Services
    • Project Management Office
  • Information Security
  • Web Services

Program Plans

FY16/17

FY15/16

FY14/15

FY13/14

FY12/13

Help Desk

(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19

Hours
Monday-Friday: 8:30am - 7:30pm

Weekend Phone Support
Saturday: 10am – 4pm
Sunday: 10am – 4pm

 

Live Support

Online: Chat with IS

Offline: Leave a Message