IS Policy Information
General IS Policies/Guidelines
- Policies Regarding the Use of Technology and Information Resources
- Data Exposure Policy
- Digital Millennium Copyright Act
- External Party Data Transfer Policy
- Official University Communications
- Privacy of E-mail, Voice Mail, and Electronic Files
- Responding to Requests for Information About University Community
Technology Policies/Guidelines
- Anti-virus policy
- BlackBerry usage
- Centrally provided digital storage space
- Computer systems backup
- Computing accounts
- Electronic disposal
- Support for computer systems owned by faculty and staff
- Loaner laptop policy for faculty and staff
- Passwords
- SpiderBytes instructions
- Student printing
- Wireless access
Help Desk
Chat with Help Desk
(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19
Hours: M–F, 8:30 a.m.–9 p.m.
Phone support: S–S, 10 a.m.–4 p.m.
Telecom/Media Support
(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
Hours: M–F, 8:30 a.m.–5 p.m.
After hours: 287-6500
Technology Learning Center (TLC)
(804) 289-8772
tlc@richmond.edu
Boatwright Library, Room 317
Hours: M–F, 8:30 a.m.–5 p.m.
M–Th, 8:30 a.m.–midnight during semester
Some weekend hours available
