IS Security SpiderBytes

Below are the current SpiderBytes for Spring Term AY 2025-2026.

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  • March 2026

    Published Date(s): 3/16/2026 - 3/20/2026
    Title: Update Duo Mobile App (ver. 4.85 or higher)
    Message: When reviewing your Duo Mobile app version, please understand that version 4.10X is HIGHER than 4.85. For example if your version is 4.107 this means it is higher than 4.85.

    Recently Duo Mobile updated its servers and certifications requiring users to be running app version 4.85 or higher. Users who have not updated their app may have issues authenticating using the Duo Mobile App. This update affects both iPhone and Android devices.

    Instructions to update the Duo Mobile app to the latest version is provided in the SpiderTechNet article link.

    For further assistance contact the help desk, helpdesk@richmond.edu, or stop by in person.
    Website Link: https://spidertechnet.richmond.edu/TDClient/1955/Portal/KB/ArticleDet?ID=160823