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Learn About the New Box Web Interface

Box has released a new web interface that will soon be required for all Box users worldwide. Get a quick introduction and overview about the new interface before August 1.

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Wireless Network Upgrade

Information Services will be performing a complete replacement of the campus wireless network this spring/summer. This will be a complex undertaking that will begin on March 13 and will continue through the end of July 2017.

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Computer Replacement

Information Services has a three-year replacement program for primary desktop/laptop computers (Apple and IBM compatible). This refresh process enables the University to replace personal computers at a pace that keeps up-to-date with changing technology. Once replaced, all old primary personal computers will be returned to Information Services and used as secondary computers.

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2017-18 Hardware & Software Standards

The University of Richmond provides several computer configuration options for faculty and staff members. Whether users prefer a Mac or PC, or a desktop or laptop, we can meet those needs provided the choice is consistent with the users position and department requirements.

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I.S. News & Alerts

06/14/17 Malicious EmailOver the last few days, members of the University community have received emails posing as invoices from for

05/12/17 WannaCry: Worldwide ransomware attack

05/03/17 Google Docs Phishing Scam: Please be alert for a widespread phishing scam

04/17/17 Windows 10 and Office 2016 Training: The CTLT is conducting several workshops in May covering training for Windows 10 as well Office 2016 (Outlook, Excel, and Word). These sessions are ideal if you are transitioning from Windows 7 or Office 2010/2013. 

03/01/17 VisitUR Wireless Network: Short-term guests can now connect to the new wireless network, VisitUR, in order to access the Internet while on campus 


Help Desk

(804) 287-6400
Jepson Hall, Room G-19
Summer Hours:
Monday - Thursday: 8:30 am - 6:30 pm
Friday: 8:30 am-5 pm

Weekend Phone Support
Saturday: 10am – 4pm
Sunday: 10am – 4pm

Telecom/Media Support

(804) 287-6500
Jepson Hall, Room G-3
After hours: 287-6500
Monday-Friday: 8:30 a.m. – 5 p.m.

Live Support

Online: Chat with IS

Offline: Leave a Message

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