Information Services has a three-year replacement program for primary desktop/laptop computers (Apple and IBM compatible). This refresh process enables the University to replace personal computers at a pace that keeps up-to-date with changing technology. Once replaced, all old primary personal computers will be returned to Information Services and used as secondary computers.
Migration to Box
Box is an encrypted, cloud-based file storage and collaboration platform that enables faculty, staff, and students to securely store and share electronic business and academic files.
2015-16 Hardware & Software Standards
The University of Richmond provides several computer configuration options for faculty and staff members. Whether users prefer a Mac or PC, or a desktop or laptop, we can meet those needs provided the choice is consistent with the users position and department requirements.
Mac OS Upgrade
The Help Desk began the El Capitan deployment in January, and the project window will likely extend for several weeks based on the number of existing Yosemite users, and the number of primary and secondary systems to be upgraded.
Jepson Hall, Room G-19
Monday-Thursday: 8:30 a.m. – 6:30 p.m.
Friday: 8:30 a.m. – 5:00 p.m.
Weekend Phone Support
Saturday: 10am – 4pm
Sunday: 10am – 4pm
Jepson Hall, Room G-3
Monday-Friday: 8:30 a.m. – 5 p.m.
After hours: 287-6500
Online: Chat with IS
Offline: Leave a Message