Richmond Home

Computer Replacement

Information Services has a three-year replacement program for primary desktop/laptop computers (Apple and IBM compatible). This refresh process enables the University to replace personal computers at a pace that keeps up-to-date with changing technology. Once replaced, all old primary personal computers will be returned to Information Services and used as secondary computers.

More information

Migration to Box

Box is an encrypted, cloud-based file storage and collaboration platform that enables faculty, staff, and students to securely store and share electronic business and academic files.

More information

2016-17 Hardware & Software Standards

The University of Richmond provides several computer configuration options for faculty and staff members. Whether users prefer a Mac or PC, or a desktop or laptop, we can meet those needs provided the choice is consistent with the users position and department requirements.

More information
I.S. Alerts

2/01/17 Box Access IssuesOver the last few days, Box has had some intermittent issues with users having trouble accessing the site.

1/18/17 Wireless Network Upgrade: Information Services will be performing a complete replacement of the campus wireless network this spring/summer. 

1/06/17 Sophos Install on macOS Sierra: Sophos install may fail on macs running macOS Sierra

9/19/16 OS X Sierra: Apple is set to release its new Operating System (Sierra) on Tuesday September 20.

2/11/16 LastPass at UR: We've partnered with LastPass to help our community save time and better protect their online life.


Help Desk

(804) 287-6400
Jepson Hall, Room G-19
Monday - Friday: 8:30 a.m. - 7:30 p.m.

Weekend Phone Support
Saturday: 10am – 4pm
Sunday: 10am – 4pm

Telecom/Media Support

(804) 287-6500
Jepson Hall, Room G-3
After hours: 287-6500
Monday-Friday: 8:30 a.m. – 5 p.m.

Live Support

Online: Chat with IS

Offline: Leave a Message

A Top 10 Campus for Technology
Best Classroom Experience