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New and returning students: here's what you need to know about Help Desk support as you arrive or return to campus.Get more information.

Learn About the New Box Web Interface

Box has released a new web interface that will soon be required for all Box users worldwide. Get a quick introduction and overview about the new interface before August 1.

Learn more.

Computer Replacement

Information Services has a three-year replacement program for primary desktop/laptop computers (Apple and IBM compatible). This refresh process enables the University to replace personal computers at a pace that keeps up-to-date with changing technology. Once replaced, all old primary personal computers will be returned to Information Services and used as secondary computers.

More information

2017-18 Hardware & Software Standards

The University of Richmond provides several computer configuration options for faculty and staff members. Whether users prefer a Mac or PC, or a desktop or laptop, we can meet those needs provided the choice is consistent with the users position and department requirements.

More information
I.S. News & Alerts

08/17/17 Wireless Network Upgrade CompleteInformation Services will be performed a complete replacement of the campus wireless network this spring/summer.

08/14/17 Help Desk Support for Home ComputersFrom Aug. 16 to Sept. 6, the computer Help Desk will not be working on home computers for Faculty, Staff, and Retirees

03/01/17 VisitUR Wireless Network: Short-term guests can now connect to the new wireless network, VisitUR, in order to access the Internet while on campus 

 

Help Desk

(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19

Back To School
8/14-8/18: 8:30-5pm
8/19: Phone support 10am-4pm
8/20: 12pm-4pm
8/21: 8:30am-6:30pm
8/22: 8:30am-6:30pm
8/23: 8:30am-7pm
8/24: 8:30am-6:30pm
8/25: 8:30am-5pm
8/26: Phone support 10am-4pm
8/27: 12pm-4pm

 

Telecom/Media Support

(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3
After hours: 287-6500
Monday-Friday: 8:30 a.m. – 5 p.m.

Live Support

Online: Chat with IS

Offline: Leave a Message

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