04/21/20 During this period of remote work, Information Services needs to continue the process of applying patches and critical updates to UR computer assets.  In order for your Windows machine to receive these important updates, we recommend that you follow one of two options found on this article for Installing Windows Updates While Working Remotely. University managed Macs do not need to connect to the VPN to check for or receive updates. You will receive a pop up notification on your Mac when a new update is available. You may also follow the steps on this article to manually check for updates on your Mac.

04/15/20 On April 21, the maximum number of versions per file in Box will be set to 100. In the past, the number of versions per file was unlimited. This change will help to reduce the overall storage used for individuals.

04/08/20 Catalina, Apple's newest operating system, was released on October 7, 2019. The Help Desk has completed testing, and the operating system is now available to install on University managed Macs.

03/31/20 Update your box applications to latest versions: Starting on March 31, 2020, Box will block products and services using the TLS 1.1 encryption protocol. Box applications that are not up-to-date will stop working when this change is made. 

03/13/20 A malicious website (corona-virus-map[dot]com) pretending to be the live map for Coronavirus COVID-19 Global Cases by Johns Hopkins University is circulating on the internet.  Visiting the website will infect the user’s computer with the AZORult trojan, malware that will steal and exfiltrate a variety of sensitive data. It is likely being spread via infected email attachments, malicious online advertisements, and social engineering. Furthermore, anyone searching the internet for a Coronavirus map could unwittingly navigate to this malicious website. If you have visited the malicious website, please contact Information Security or the Help Desk.

02/14/20 As of February 25, 2020, Box will permanently delete anything in your Box Trash folder that is more than 30 days old. In the past, deleted items were kept for 90 days before permanent removal.

07/11/19 Blackboard Support Changes: Effective Monday, July 1^st, Information Services has assumed the primary responsibility associated with managing the University’s enterprise learning management system, Blackboard.