Information Services

Wired Network Replacement

As of Monday, May 24, we’re replacing the entire wired network on campus, with benefits to both the wired and wireless networks. Throughout the summer, Network Services will take one or more buildings offline each weekday for the upgrade. To see when your building is affected, visit the Campus Network Replacement page on SpiderTechNet.
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Covid-19 Vaccine Scams

With the Covid-19 vaccine becoming more available, scams related to the vaccine are increasing just as fast. Scammers are using telephones, emails, postal mail, text, and social media in order to scam individuals out of their money and/or identity.
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2020 IS Annual Report
The 2020 Information Services Annual Report is now available. Read the Report
Support for macOS Big Sur
Big Sur, Apple’s newest operating system, was released Thursday, November 12. The Help Desk has more testing to do before we make it available for University managed Macs. For students and faculty/staff personal computers, we strongly recommend waiting to upgrade until the fall semester is complete. Learn more
Technical Support

Information Services: Technical Support and Staffing During COVID – 19
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COMPUTER HELP DESK

(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19

TELECOM/MEDIA SUPPORT (TMSS)

(804) 287-6500
telecom@richmond.edu
Jepson Hall, Room G-3

TECHNOLOGY LEARNING CENTER

(804) 289-8772
tlc@richmond.edu
Boatwright Memorial Library, Room 212

December 2, 2020

UR's Chief Information Officer Keith McIntosh Wins National CIO Excellence Award

University of Richmond’s Chief Information Officer and Vice President for Information Services Keith W. McIntosh has received the 2020 CapitalCIO of the Year ORBIE Award for education and nonprofit organizations.