Richmond Home

University Technology and Information Plan

Information Services is facilitating the development of a Five-Year University Technology and Information Plan.

Learn more

Secure Remote Access

Don’t make it easy for cyber attackers, protect your data and device when off campus.Learn more.

2018-19 Hardware & Software Standards

The University of Richmond provides several computer configuration options for faculty and staff members. Whether users prefer a Mac or PC, or a desktop or laptop, we can meet those needs provided the choice is consistent with the users position and department requirements.

More information

Learn About the New Box Web Interface

Box has released a new web interface that will soon be required for all Box users worldwide. Get a quick introduction and overview about the new interface before August 1.

Learn more.

Computer Replacement

Information Services has a three-year replacement program for primary desktop/laptop computers (Apple and IBM compatible). This refresh process enables the University to replace personal computers at a pace that keeps up-to-date with changing technology. Once replaced, all old primary personal computers will be returned to Information Services and used as secondary computers.

More information

Help Desk

(804) 287-6400
Jepson Hall, Room G-19

Weekend Phone Support
Saturday, Sunday 10am-4pm

Summer Hours
Mon-Thurs: 8:30am - 6:30pm
Fri: 8:30am - 5pm

Telecom/Media Support

(804) 287-6500
Jepson Hall, Room G-3
After hours: 287-6500
Monday-Friday: 8:30 a.m. – 5 p.m.

Live Support

Online: Chat with IS

Offline: Leave a Message

I.S. News & Alerts

07/18/18 Mac OS High Sierra UpdateAt this time, the Help Desk is now supporting upgrading to High Sierra on University owned Macs.

06/15/18 Box Disabling TLS 1.0 for Box ServicesIn order to maintain the highest security standards, promote the safety of our customers' data, and align with industry-wide best practices, Box will disable the use of TLS 1.0 across all Box services on June 15, 2018.

05/01/18 Update to Retiree Accounts: To enhance security and compliance of University data as well as treat all retirees in a consistent and equitable manner, the University is updating computing benefits enjoyed by retirees.

03/09/18 Exchange Email Upgrade for Faculty and Staff: The University of Richmond is pleased to announce an upgrade to faculty and staff email accounts from Exchange 2013 to the latest version of Exchange Online.

01/09/18 ALERT: Meltdown and Spectre Vulnerabilities: On January 3, 2018, security researchers publically announced they were able to exploit weaknesses in computers’ chipsets. 



A Top 10 Campus for Technology
Best Classroom Experience