Chief Information Officer
Keith W. McIntosh is the Vice President (VP) for Information Services and Chief Information Officer (CIO) at the University of Richmond. Reporting to the Vice President and Chief Operating Officer, he is responsible for the day-to-day management and strategic development of the University’s Information Services organization. He is a member of President's Cabinet where he provides advice and counsel to the President. He works collaboratively with university leadership leveraging its collective knowledge and expertise to ensure that the University’s information technology investments remain ambitious, aligned with the institution’s strategic objectives, and committed to advancing the University's mission and vision.
He served previously as the Associate Vice President for Digital Instruction and Information Services and CIO at Ithaca College. Prior to this he was the Vice Chancellor for Information Technology (IT) and CIO at Pima County Community College District and held various progressive leadership and management positions within IT during his distinguished 24.5 year service in the United States Air Force including a combat tour in Northern Iraq.
Keith holds an MBA degree (Summa Cum Laude) with a concentration in Information Technology Management from Trident University International and a BS in Management Information Systems from Bellevue University. Keith was in the Inaugural Cohort of the Institute for Leadership & Governance in Higher Education through the Association of Governing Boards (AGB) in 2019 He completed the Leading for Organizational Impact: The Looking Glass Experience (LOI) through the Center for Creative Leadership in 2016. He is a 2012 Leading Change Institute (formerly Frye Leadership Institute) Fellow, CLIR/EDUCAUSE, 2012. He completed his second year in the CIO Executive Council (CEC) - Pathways Leadership Development Program in June 2011. He is a 2009 EDUCAUSE Institute Leadership Program graduate.
Keith has been active in several higher education organizations. He served on the Advisory Board for the Center for Higher Education Chief Information Officer Studies (CHECS), Inc. from 2011 to 2018 and was its Chair from 2013 to 2015. He is the first CIO to be selected to serve on the National Association of College and University Business Officers (NACUBO) Board with a 3-year term that started on August 1, 2016. He was reappointed to serve a second 3-year term in 2019 and tapped to serve on the Executive Governance Committee.
His peers nominated and elected him to serve on the EDUCAUSE Board for a four-year term starting on October 30, 2017. He currently serves as their Vice Chair. Previously, he served as the EDUCAUSE Board Treasurer and chaired the Finance and Investment Committee for two years. He also serves on The Leadership Board for CIO's. He has written or co-written articles for the EDUCAUSE Review and Business Officer Magazine. He served as Program Faculty for the EDUCAUSE Institute Management Program (2012-2014), a role he is doing again for the Online EDUCAUSE Managers Institute (2021). Keith served on the 2018 EDUCAUSE Task Force on Diversity, Equity, and Inclusion which put forth ten recommendations to EDUCAUSE leadership that, taken together, elevate attention to DEI as a critical and strategic issue. The CIO Commitment was one of those recommendations and he was the 8th CIO to sign it.
He was recognized as the 2020 Capital CIO of the Year® ORBIE® Award Winner | Non-Profit Sector, for the Capital CIO Leadership Association. He also made The 2020 Dean's List: 30 Higher Ed IT Influencers selected by Ed Tech Magazine. He was the inaugural recipient of the EDUCAUSE Rising Star Award in 2011. The Governor of Virginia appointed him to serve on the Virginia War Memorial Board starting July 1, 2017 and concluded February 29, 2020. He is a skilled author and sought after speaker who has delivered opening and closing conference keynote addresses.
SELECTED PRESENTATIONS, WEBINARS, & PODCASTS
Succeeding at Digital Transformation - Podcast, Mr. Keith W. McIntosh by The New American Colleges & Universities https://nacu.edu/nacu-programs/podcast/
Keynote Speaker – Dare to Lead Inclusively, Texas A&M University System Council on Academic Technology and Innovative Education (CATIE), June 15 2021
Gerald Hector welcomes to Its Easy Son - Podcast, Mr. Keith W. McIntosh by TheHBCUNation on #SoundCloud https://soundcloud.app.goo.gl/kDKrR https://soundcloud.com/thehbcunation/ies-mr-keith-w-mcintosh
Featured Panel - Putting the AIR-EDUCAUSE-NACUBO Joint Statement on Analytics into Practice, 2021 AIR Forum, May 25, 2021
Featured Panel - Putting the AIR-EDUCAUSE-NACUBO Joint Statement on Analytics into Practice, AACRAO Meeting (2021), March 29, 2021
Interview: EduFuturists Podcast – Digital Strategies, Culture Intelligence, and Leadership – EduFuturists, March 11, 2021 https://www.jisc.ac.uk/podcasts/beyond-the-technology-diversity-equity-and-inclusion-11-mar-2021 https://www.youtube.com/watch?v=iMEK9lnqXDM
Keynote Speaker – Intersections – A Cross Cultural Conversation, JISC Digifest 2021, March 11, 2021 https://www.youtube.com/watch?v=QZiidOcD-To
Featured Panel - Advancing Racial Equity on Campus: How Three Institutions are Moving Talk to Action and Steps You Can Take, 2021 CUPA-HR Virtual Spring Conference, February 24, 2021
Interview: Beyond the Technology Podcast – Intersections – A Cross Cultural Conversation – JISC, February 22, 2021
Featured Panel - Pursuing Racial Equity and Anti-Racism in Higher Ed Information Organizations, NorthEast Regional Computing Program (NERCOMP) Webinar, February 18, 2021
Featured Speaker – Inclusive Leadership, California State University System “Tech Fridays”, February 12, 2021
Featured Panel - Using Tech to Thrive in a Volatile Time, The Chronicle of Higher Education, February 4, 2021
Interview: Top Of Mind Podcast - Driving Change: The Need for Courageous Leadership in Higher Education, The Tambellini Group, August 13, 2020, https://www.thetambellinigroup.com/driving-change-the-need-for-courageous-leadership-in-higher-education/
Featured Speaker: My Career and DEI Journey, University of Richmond Athletics Division, via Zoom, August 13, 2020
Featured Speaker: My Career and DEI Journey, University of Florida Information Technology, via Zoom, August 8, 2020
Facilitator – IT Leaders’ role and responsibility in diversity, equity, and inclusion via Twitter #CIOChat, which is a nonprofit focus on #CIO education and #STEM diversity scholarships, mentorship, and internships., July 23, 2020
Featured Panel - Leading to the New Normal - What Lessons Can We Carry Forward with Us, NorthEast Regional Computing Program (NERCOMP) Webinar, July 16, 2020
Featured Speaker: Intersections – A Cross Cultural Conversation, Florida Atlantic University, Boca Raton, FL, July 8, 2020
SELECTED PUBLICATIONS AND PAPERS
Bramucci, Robert; Heath, Donna; Kellen, Vince; Marshall, Kimberley; McIntosh, Keith W.; and Blumenstyk Goldie, Roundtable Report: The Student-Centered College – a CIO, August 2020, The Chronicle of Higher Education, Inc. & Oracle, Available from: https://www.oracle.com/a/ocom/docs/industries/higher-education/student-centered-college-cio-perspective.pdf
Pritchard, Adam; McIntosh, Keith; & McChesney, Jasper, Aging, Retirement, and the Pipeline. Louisville, CO: EDUCAUSEreview, October 14, 2019. Available from: https://er.educause.edu/articles/2019/10/aging-retirement-and-the-pipeline.
Pritchard, Adam; McIntosh, Keith; & McChesney, Jasper (2019, July). Diversity in Higher Education Information Technology: From Today’s Workforce to Tomorrow’s Leaders (Research Report). CUPA-HR. Available from: https://www.cupahr.org/surveys/research-briefs/.
Melissa Woo, Deborah Stanley-McAulay, and Keith W. McIntosh, How to Plug the Leaky Bucket: Retention Strategies for Maintaining a Diverse Workforce, Louisville, CO: EDUCAUSEreview, May 7, 2018. https://er.educause.edu/articles/2018/5/how-to-plug-the-leaky-bucket-retention-strategies-for-maintaining-a-diverse-workforce
Melissa Woo and Keith W. McIntosh, Diversity, Equity, and Inclusion: A Call to Action, Louisville, CO: EDUCAUSE Review Online, May 2, 2016. http://er.educause.edu/articles/2016/5/diversity-equity-and-inclusion-a-call-to-action
Melissa Woo, Kyle Johnson, Raechelle Clemmons, Michael Berman, and Keith W. McIntosh, Challenge Accepted! Why CIO Is the Best Job on Campus, Louisville, CO: EDUCAUSEreview, April 21, 2014. https://er.educause.edu/articles/2014/4/challenge-accepted-why-cio-is-the-best-job-on-campus
Gardner Campbell, Megan Fitch, Robert F. German, Jr., Dale Hulvey, Keith McIntosh, Michael R. McPherson, and John O'Keefe The Wild-Card Character of "Bring Your Own: A Panel Discussion, Louisville, CO: EDUCAUSEreview April 1, 2013. http://www.educause.edu/ero/article/wild-card-character-bring-your-own-panel-discussion
Keith W. McIntosh, Aspiring and Residing IT Leaders: A Legacy for the Future, Louisville, CO: EDUCAUSEreview, January 23, 2012 http://www.educause.edu/ero/article/aspiring-and-residing-it-leaders-legacy-future