Message from the VP and CIO

Welcome! We hope you had a wonderful summer. On behalf of Information Services, welcome back to campus. While you were away, we were working to enrich your educational journey and safeguard our digital landscape. We encourage you to check out some exciting updates in this newsletter.
 
Our commitment to your safety remains paramount, which is why we want you to be familiar with CrowdStrike, a cutting-edge cybersecurity platform, to strengthen our defenses against cyber threats. Paired with LastPass, a powerful password manager, you can better protect your sensitive data. 
 
To further bolster security, we implemented Multifactor Authentication (MFA). Employing this extra layer of protection wherever possible ensures that only you can access your accounts, providing peace of mind in an increasingly interconnected world. MFA along with your efforts to keep your software up to date go a long way to secure your data online and on your computer and smart devices.
 
In our pursuit of operational efficiency, we upgraded our Ellucian Banner Enterprise Resource Planning (ERP) system. This enhancement streamlined administrative processes, empowering our faculty and staff to focus on what truly matters: your academic success.
 
Thank you for participating in our Measuring Information Service Outcomes (MISO) survey! Your valuable input and feedback play an indispensable role in shaping the future of our technology services. Your responses were meticulously analyzed to gain a comprehensive understanding of our community's needs and preferences guiding our decisions and efforts to enhance IT offerings, streamline processes.
 
We are committed to providing you with reliable, secure, and innovative solutions that enhance your experience at UR. Whether you need help with your email, online courses, software, hardware, or anything else related to technology, we are here to assist you. Please visit our website or SpiderTechNet for more information about our services, policies, and contact details. 
 

I wish you all a successful and enjoyable year ahead! 

Thanks for reading!!