IS Newsletter - August 2019

Keith W. "Mac" McIntosh

Dear University Community:
Hello and welcome to the August 2019 Information Services Newsletter. We trust you had a wonderful summer and welcome you to start of the academic year. This summer we were busy upgrading systems, performing maintenance, and completing major / minor projects supporting the campus community. That’s not all we’ve been doing.

We have been meeting weekly for several months planning and preparing to implement IT Governance at the University of Richmond. We will launch IT Governance this fall. You can find out more about this on our website. Please take a look.

I recently had the opportunity to visit the Gottwald A100 / E100 learning spaces, also known as the Atrium or the “Fishbowl.” We partnered with faculty, students, and facilities to redesign the space to include upgrading the technology. I encourage you to stop by and check it out.

While the University was enjoying the Busch Gardens’ Day, several members of Information Services performed upgrades to Banner.

Information Services provides services and support for our students, faculty, and staff. We also partner and collaborate with many of you on the services we provide. This month we highlight one of our partners, Sybil Fellin, Director of the UR Better, in our staff profile. We work closely with UR Better to automate processes once they have been reimagined and redesigned. This enables the University to become more efficient in supporting our students and better perform our mission.

The men and women in Information Services have unique talent and provide different expertise. We would like to introduce you to one of our team in this edition of Got Tech?: Phil Sherman, Sr. Engineer / Telecommunications, Multimedia Support. Phil works tirelessly, often behind the scenes and under the radar, doing yeoman’s work to ensure our technology infrastructure is designed, tested, and implemented flawlessly. When you see a renovation or a new construction, you can bet that Phil will be involved to ensure the technology is done right.

Lastly, I would like to briefly share information about Cybersecurity. Cybersecurity is a team sport. Each of us, yes this includes you, have an important role to play to ensure we protect our community. Let me tell you what Information Services is doing. We are working on a new end point protection system which will enhance our security posture. We recently hired an Information Security Analyst, Alex Cain. Alex works with Shana Sumpter, our Director of Information Security, and with other colleagues in Information Services to provide the best protection for the information and systems we support.

Thank you for taking time to reading our newsletter to learn what we are doing in support of you!

Keith W. "Mac" McIntosh, MBA
Vice President and Chief Information Officer