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OnBase Accounts

OnBase access is managed by active directory groups, which are assigned to a user’s UR ID.  These groups are maintained by individuals in each department.  Please reach out to your supervisor to have them request access to OnBase. 

OnBase Applications

There are three ways to access documents with OnBase.

  1. Web Client – Allows access to OnBase using a web browser.  Requires VPN for wireless or remote access. This is the only option for iOS users. The link is below.

Note: Workflow is only available when using Internet Explorer or Firefox.

      2. Unity Client – Is a full OnBase client that can be installed on a Windows based workstation.

      3.  Mobile Application – An app that provides basic OnBase functionality on an iPad or iPhone device.  

  • Download the OnBase 16 app from the Apple Store
  • Download the AnyConnect VPN client from the Apple Store
  • Launch and configure the AnyConnect client to connect to University of Richmond (
  • Launch and configure the OnBase 16 application. The app will require the following server path:
  • NetID and password will be used to authenticate both the AnyConnect and OnBase applications

OnBase Training

Hyland Software has a large number of training videos available on their site.  In order to access the videos you must first create an account.

Hyland Account Creation

  1. Go to
  2. Click the “Create Profile” link; follow the directions.  Please be aware it may take up to 2 business days for Hyland to review and approve your request.
  3. Use your “” email address as your username.
  4. Do not use the same password as your UR ID password.
  5. Choose “End User” as your employee role

Main Training Site

End User Essentials: OnBase 16 Unity Client

End User Essentials: OnBase 16 Web Client

Contact Info

If you need additional info, contact the
ECM Team