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Banner was adopted by the University in 1992 as our enterprise resource planning system. Enterprise Resource Planning (ERP) is the integrated management of core business processes such as admission, registration, student records, financial aid, accounting, budgeting, purchasing, accounts receivable, payroll, and human resources.  Banner is accessible to our University community through two different web interfaces:  Internet Native Banner (INB) and Self-Service Banner (SSB).  INB is used primarily by administrative offices and SSB ("BannerWeb") is used primarily by individuals to access their student and/or employment records.

Help Desk

(804) 287-6400
helpdesk@richmond.edu
Jepson Hall, Room G-19

Hours
Monday-Friday: 8:30am - 7:30pm

Weekend Phone Support
Saturday: 10am – 4pm
Sunday: 10am – 4pm

 

Live Support

Online: Chat with IS

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